As a Vacation & Cruise Specialist, I am very critical of most hotels and resorts. I purposely didn’t check any reviews of the El Dorado Royale before we stayed there so that I could make a completely unbiased opinion of the resort, since that is what my clients would expect of me.
We stayed at the El Dorado Resort from 9/2-9/6/08. Knowing it was and deluxe, adults only, all inclusive resort, I was looking at this property with my honeymooners and destination wedding couples in mind. The first word to describe my opinion of the El Dorado Royale was WOW- I was impressed and I am hard to please. There were a couple of minor points that I thought could use improvement and I explained them later on in the review but I would not hesitate to send my clients to this resort.
Here is my very long and detailed review:
We pulled up the resort and the drive from the main road is about a 5 minutes. The resort itself is located directly on the beach (unlike some other resorts in the Riviera Maya that are built further back into the tropical gardens and further from the beach). One of the first things that I noticed about the lobby is that it was air conditioned-a nice break from the heat and humidity of early September.
We were given an oceanfront junior suite in building 3. Since I was there as part of the Gourmet Inclusive Specialist program, I really was hoping for one of the Casita Suites but the junior suite was perfectly located for us and was a great room. We had a tour of the property before we got to our room and we really got to see how spread out the property is. Our room was in the middle of the resort, not far from the Casitas section and not too far from the main lobby.
The king sized canopy bed was extremely comfortable- and I am very picky about a good mattress. There was plenty of drawer space, TV in an armoire, table and chairs and the famous in room Jacuzzi tub which overlooked the beach with a huge window in front of it. We only had neighbors for a short time on one side of us so it was actually quite private, although I am not sure how comfortable I would be knowing that my neighbors might be able to sneak a peak if they really wanted to. I did leave the curtains closed a bit to make the Jacuzzi area a bit more private. The balcony had a table and chairs but the chairs could have used padded cushions to make them comfortable. The bathroom was spacious and had more than ample room for all of our toiletries. The sink was a bit high (and I am 5’7” tall- so this might be an issue for very short people and the make up mirror would have been perfect if we were 6’6” tall but other than that, no complaints about the bathroom. It had a huge shower with a seat (or marble bench) in it for sitting and shaving your legs, or, what I used it for- to hold the shampoo and toiletries.
When we arrived the bed was made with a towel swan and rose petals on top. On another day, after returning from the beach, the curtains were all drawn around the bed and it was filled with rose petals. This resort is the perfect backdrop for romance!
Food is always a big part of an all inclusive resort. I was told by one client that the food was too gourmet for her husband’s taste so I was very curious about the food at the El Dorado Royale. Our first experience with dining at the resort was at JoJo’s, a casual beach side restaurant open for lunch and dinner. After our property tour on the first day, we were hungry but didn’t want anything too heavy since it was already after 3pm. We were escorted to a table overlooking the ocean and were given menus. It was a pretty extensive menu for just a snack and I over heard other guests ordering multiple dishes (appetizer, salad, main course). I ordered a chicken Caesar salad and my husband ordered 2 appetizers. I was expecting a salad like you would get in a Fridays, Applebees, or local American diner. What I got was a bit more unique-and then I understood why the other guests were ordering multiple courses. Let me try to explain my beautifully presented chicken Caesar salad. First, if you look at your index finger and then picture 2 pieces of chicken, each about the size of your index finger, artfully arranged on the plate. In the middle was a decorate piece of romaine lettuce rolled up and tied with a decorative and edible piece of vegetable, and drizzled with dressing. That was it! I told the waiter that I think the dish put in front of me was the wrong order and he assured me that it was indeed a chicken Caesar salad. After my 4 bites of food and a good chuckle, I went to the salad bar and filled a plate with some salad and bread and was fine until dinner. Now we understood why other guests were ordering multiple course meals!
Although I am not a gourmet, and I am perfectly fine with most food, I do have to say that the food was EXCELLENT. Our favorite restaurants were the Italian restaurant and Caracol for dinner (both were air conditioned and right near the lobby). The Asian restaurant was great as well. We were not thrilled with the fondue restaurant but that was more that I don’t particularly care for fondue (too cheesy for my taste) but the dessert was great. Carocol for breakfast was great. They have a small but very fresh and appetizing buffet or you can order off the menu. We also ate at La Isla restaurant for breakfast a few mornings as well. JoJo’s was great for lunch and there was a burger and pizza restaurant behind La Isla pool which was perfect for lunch. This is my take on the portion sizes- yes, they are small but if you want more- order multiple portions. The wait staff will bring you whatever you want.
I did have another funny story about the food. One afternoon, after laying on the absolutely wonderful beach beds (more about that later), I wanted some ice cream. We walked over to JoJo’s and were told that there were no tables available at the moment but they expected some to clear in about 10-15 minutes. I said that I only wanted a bowl or cone of ice cream and could I just get it “to go”. The hostess gave us an odd look and said that they don’t serve ice cream like that but if we went to the bar, she would get us some. About 5 minutes later, she appeared with a bar glass full of chocolate ice cream (again artfully decorated with chocolate straws). That was all I wanted but the resort is so focused on gourmet and beautifully presented food, that just getting a bowl of ice cream wouldn’t do!
Drinks- you could get anything you wanted and as much as you wanted. I am not a big drinker so my brief run down on the beverage service: the mixed drinks that I had (ie: Miami Vice, Pina Coladas, etc) were fine. I mostly drank club soda and lime, throughout my stay. My only complaint- the only wine with dinner that is included is a chardonnay or a merlot. If you want a white zinfandel, for instance, or a different type of wine, you would need to buy the bottle.
Pools and beach- The pools were wonderful. We spent most of our time at La Isla pool with the swim up pool bar. The pool is large with a couple of fountains. Guests were bringing in lounge chairs to the shallow side of the pool to lay in the water. This is the quiet pool vs. Las Fuentes pool which is the main activity pool. We never saw any people or activities going on at Las Fuentes and since La Isla was closer to our room and the restaurants, we just parked ourselves there.
The BEST part of the pools, are the beach beds. Trust me when I tell you- I wanted to bring them home with me. They are basically a king sized mattress covered in vinyl with a round bolster and pillows. They sit on a wooden canopied frame with curtains all around that can be closed based on which way the sun is hitting. For people like me, who avoid the sun- I was in heaven. Since you only get 1 towel per person, I do recommend bringing towels from home with you so you have towels to lay on as well as towels to dry off with. These beach beds were all around the pools and on the beach as well.
The beach is probably one of the main drawbacks of the resort. Due to the beach erosion problem which effects many of the properties along the Riviera Maya, there were beach bags all along the beach. Unfortunately, the beach bags were not the most attractive to look at. You can swim around them to get to deeper water but they did ruin the beauty of the beach. The property has a gorgeous wedding gazebo overlooking the beach but it actually will overlook a lot of beach bags.
Entertainment- There were activities going on during the day like ping pong, beach and pool volleyball, ceramic painting, cooking lessons and more. The entertainment team went around looking for participants but we really just wanted to relax. The evening entertainment was moved since the main show lounge (near Las Fuentes restaurant) was closed for renovations. The shows were actually considerably better than at other all inclusive resorts. We are big cruise people and the entertainment can’t hold a candle to cruise ship entertainment but it was much better than anticipated and were well attended.
Guests- this is definitely a honeymoon resort although there was a pretty good mix of young and older couples. The week we were there was very non-American. We saw many couples from Great Britain and the rest of Europe. The Americans and Canadians were definitely in the minority this week.
We also toured El Dorado Maroma and El Dorado Seaside Suites. If you have any questions about any of the El Dorado Resorts, feel free to email me directly at mindy@myvacationlady.com.
Tuesday, September 30, 2008
Monday, September 22, 2008
NCL Reportedly Tells Employees Its First F3 Ship is Canceled
9/22/2008 -
TravelPulse.com reports this morning that Norwegian Cruise Line issued a statement to its employees that the first F3 new-build cruise ship now being built by Aker Yards in France has been cancelled, with no decision yet about what to do with the contract for a second F3 vessel in the works. Other media said over the weekend that Aker Yards has contacted other cruise lines about picking up the partially built ship – a challenge, since the F3 design was promoted as being very different from other standard cruise ship layouts. Both F3 ships had been set to debut in 2010. Officially, NCL says it does not comment on “commercial or legal disputes.” See http://www.bookncl.com/.
TravelPulse.com reports this morning that Norwegian Cruise Line issued a statement to its employees that the first F3 new-build cruise ship now being built by Aker Yards in France has been cancelled, with no decision yet about what to do with the contract for a second F3 vessel in the works. Other media said over the weekend that Aker Yards has contacted other cruise lines about picking up the partially built ship – a challenge, since the F3 design was promoted as being very different from other standard cruise ship layouts. Both F3 ships had been set to debut in 2010. Officially, NCL says it does not comment on “commercial or legal disputes.” See http://www.bookncl.com/.
Monday, September 15, 2008
A message fromJohn M. Noel,Chairman and CEO of AIG Travel Guard
September 15, 2008
Dear Valued Partners,
There have been a lot of media reports recently regarding AIG and the impact that the sub prime mortgage crisis has had on its business and its stock price. Certainly we are all concerned about the adjustments that are taking place in our financial markets. With respect to AIG and Travel Guard, I'm sure the questions in many of your minds are, "How does this impact my Travel Guard customers?" "Will Travel Guard be there to honor their claims if they have a financial loss?" "If they have a problem during their travels, will they get the astonishing service that they have come to expect from Travel Guard?"
The answer to all of these questions is a resounding "Yes!" AIG is different than other financial institutions that have been severely impacted by recent developments in the financial service markets. We have strong, well-positioned businesses in diverse markets around the world. We have a deep asset base, with stakeholders' equity of $79.9 billion and assets of over $1 trillion. And as you know, Travel Guard has been a strong, dependable partner that has always been there for our travel partners and their clients.
It may be of some comfort to know that independent sources outside of AIG also have confirmed our financial stability. For example, The New York State Department of Insurance, which regulates AIG, says we "continue to meet New York's solvency standards and are able to honor our policyholder obligations." An article in today's Wall Street Journal, quoted Standard & Poor's as saying that "AIG has enough money to pay claims and post collateral, if needed."
Earlier today, New York's Gov. David Patterson announced that he had cleared AIG to borrow up to $20 billion from its operating subsidiaries to cover day-to-day needs. In making the announcement he stated what many of us already know -- AIG still remains financially sound.
Let me assure you, AIG continues to rank among the largest and strongest insurance companies in the world. Not only do we have ample resources to pay our claims, but we continue to do so with a level of responsive service that is unmatched by any of our competitors.
Only Travel Guard pays claims within 24 hours of final documentation. Only Travel Guard initiates 98% of our claims with a single phone call. Only Travel Guard uses the Fairness Principle, where denied claims are reviewed by arbitrators.
And only Travel Guard has 24/7, multilingual assistance centers located strategically throughout the world to provide your clients with an unparalleled scope of medical assistance, travel assistance and personal assistance services. No one takes better care of your customers than AIG Travel Guard.
Since founding Travel Guard back in 1985, I have guided the company through the ups and downs of many challenging market situations, catastrophic events, and periods of uncertainty. We have earned the trust of millions of travelers and thousands of travel partners because we keep our promises, we follow our values, and we do everything possible to help our customers.
It will be business as usual at AIG Travel Guard in the days, months and years to come. Rest assured, Travel Guard will be there when you and your clients need us most.
We value our relationship with you, and thank you for choosing to do business with us.
Sincerely,
John M. Noel
Chief Executive Officer
AIG Travel Guard
Dear Valued Partners,
There have been a lot of media reports recently regarding AIG and the impact that the sub prime mortgage crisis has had on its business and its stock price. Certainly we are all concerned about the adjustments that are taking place in our financial markets. With respect to AIG and Travel Guard, I'm sure the questions in many of your minds are, "How does this impact my Travel Guard customers?" "Will Travel Guard be there to honor their claims if they have a financial loss?" "If they have a problem during their travels, will they get the astonishing service that they have come to expect from Travel Guard?"
The answer to all of these questions is a resounding "Yes!" AIG is different than other financial institutions that have been severely impacted by recent developments in the financial service markets. We have strong, well-positioned businesses in diverse markets around the world. We have a deep asset base, with stakeholders' equity of $79.9 billion and assets of over $1 trillion. And as you know, Travel Guard has been a strong, dependable partner that has always been there for our travel partners and their clients.
It may be of some comfort to know that independent sources outside of AIG also have confirmed our financial stability. For example, The New York State Department of Insurance, which regulates AIG, says we "continue to meet New York's solvency standards and are able to honor our policyholder obligations." An article in today's Wall Street Journal, quoted Standard & Poor's as saying that "AIG has enough money to pay claims and post collateral, if needed."
Earlier today, New York's Gov. David Patterson announced that he had cleared AIG to borrow up to $20 billion from its operating subsidiaries to cover day-to-day needs. In making the announcement he stated what many of us already know -- AIG still remains financially sound.
Let me assure you, AIG continues to rank among the largest and strongest insurance companies in the world. Not only do we have ample resources to pay our claims, but we continue to do so with a level of responsive service that is unmatched by any of our competitors.
Only Travel Guard pays claims within 24 hours of final documentation. Only Travel Guard initiates 98% of our claims with a single phone call. Only Travel Guard uses the Fairness Principle, where denied claims are reviewed by arbitrators.
And only Travel Guard has 24/7, multilingual assistance centers located strategically throughout the world to provide your clients with an unparalleled scope of medical assistance, travel assistance and personal assistance services. No one takes better care of your customers than AIG Travel Guard.
Since founding Travel Guard back in 1985, I have guided the company through the ups and downs of many challenging market situations, catastrophic events, and periods of uncertainty. We have earned the trust of millions of travelers and thousands of travel partners because we keep our promises, we follow our values, and we do everything possible to help our customers.
It will be business as usual at AIG Travel Guard in the days, months and years to come. Rest assured, Travel Guard will be there when you and your clients need us most.
We value our relationship with you, and thank you for choosing to do business with us.
Sincerely,
John M. Noel
Chief Executive Officer
AIG Travel Guard
Friday, September 5, 2008
Continental's New Checked Bag Policy
Effective Oct. 7, 2008, customers will be charged $15 for their first checked bag when traveling on tickets purchased on or after Sept. 5, 2008, within the U.S., Puerto Rico, the U.S. Virgin Islands and Canada. The service fee will not apply to EliteAccess® customers, including those seated in First or BusinessFirst®, OnePass Elite and SkyTeam® Elite members, customers traveling on full-fare economy (Y) class tickets, or military personnel and their families traveling on official orders.
Effective for travel on or after Jan. 1, 2009, OnePass members will earn the actual miles flown rather than a minimum of 500 miles per flight for tickets purchased on or after Nov. 15, 2008. This affects base miles and Elite Qualifying Miles on flights operated by Continental* and most OnePass airline partners**. Also effective for reward travel booked on or after Jan.1, 2009, reward travel mileage requirements will increase for customers traveling between North America and Tel Aviv (TLV) and between Hawaii and Tel Aviv.
Effective for travel on or after March 1, 2009, Elite Mileage Bonuses will decrease for Platinum members from 125% to 100% and for Silver members from 50% to 25% for tickets purchased on or after Nov. 15, 2008. Gold members will continue to earn 100% mileage bonuses. Full details of all changes can be found at continental.com.
Effective for travel on or after Jan. 1, 2009, OnePass members will earn the actual miles flown rather than a minimum of 500 miles per flight for tickets purchased on or after Nov. 15, 2008. This affects base miles and Elite Qualifying Miles on flights operated by Continental* and most OnePass airline partners**. Also effective for reward travel booked on or after Jan.1, 2009, reward travel mileage requirements will increase for customers traveling between North America and Tel Aviv (TLV) and between Hawaii and Tel Aviv.
Effective for travel on or after March 1, 2009, Elite Mileage Bonuses will decrease for Platinum members from 125% to 100% and for Silver members from 50% to 25% for tickets purchased on or after Nov. 15, 2008. Gold members will continue to earn 100% mileage bonuses. Full details of all changes can be found at continental.com.
Thursday, August 28, 2008
Where Have All the Online Travelers Gone
The number of travelers booking online is down. What's up?
This year US travel sales booked online will reach $105 billion, up 12% from 2007.
eMarketer forecasts that US online leisure and unmanaged business travel sales (including airline, hotel, rental car, vacation package, intercity rail and cruise) will reach $105 billion. Furthermore, from 2007 to 2012, sales will increase at an 11.6% average annual rate. Even though online travel sales are growing, fewer travelers are booking their trips online.
"The fact that fewer travelers are booking online is not due to economic concerns-online travel bookers are an affluent demographic-it is caused by frustrations related to the planning and booking capabilities of online travel agencies," says Jeff Grau, senior analyst at eMarketer and author of the new report, US Online Travel: Planning and Booking. "This, in turn, is spurring a renewed appreciation for the expertise and personalized services offered by traditional travel agents." In other words, online travel sites are steering customers back to offline travel agents-a complete turnaround of what has been happening in the category for the last decade. "Not so long ago industry observers cast traditional travel agents as has-beens," says Mr. Grau. "Perhaps this has helped them to focus on what they do best: provide travel expertise and personalized service."
Customer dissatisfaction with online travel agencies (OTAs) stems specifically from unfriendly booking engines and navigation tools. With few points of differentiation, OTAs have a hard time building customer loyalty and have driven travelers right into the open arms of traditional travel agencies-and new online competitors. "Mired in old technology, the OTAs have failed to keep pace with a newer and more innovative breed of travel Websites built around user-generated content," says Mr. Grau. Online travel communities are emerging to carry the torch of innovation. "In addition, a new breed of matchmaking travel sites is bringing traditional travel agency talent online," says Mr. Grau. "Sites like Zicasso and Tripology help travelers to exotic locales find travel agents tailored to their interests and needs."
(Click on the title of this post to see more travel industry information)
This year US travel sales booked online will reach $105 billion, up 12% from 2007.
eMarketer forecasts that US online leisure and unmanaged business travel sales (including airline, hotel, rental car, vacation package, intercity rail and cruise) will reach $105 billion. Furthermore, from 2007 to 2012, sales will increase at an 11.6% average annual rate. Even though online travel sales are growing, fewer travelers are booking their trips online.
"The fact that fewer travelers are booking online is not due to economic concerns-online travel bookers are an affluent demographic-it is caused by frustrations related to the planning and booking capabilities of online travel agencies," says Jeff Grau, senior analyst at eMarketer and author of the new report, US Online Travel: Planning and Booking. "This, in turn, is spurring a renewed appreciation for the expertise and personalized services offered by traditional travel agents." In other words, online travel sites are steering customers back to offline travel agents-a complete turnaround of what has been happening in the category for the last decade. "Not so long ago industry observers cast traditional travel agents as has-beens," says Mr. Grau. "Perhaps this has helped them to focus on what they do best: provide travel expertise and personalized service."
Customer dissatisfaction with online travel agencies (OTAs) stems specifically from unfriendly booking engines and navigation tools. With few points of differentiation, OTAs have a hard time building customer loyalty and have driven travelers right into the open arms of traditional travel agencies-and new online competitors. "Mired in old technology, the OTAs have failed to keep pace with a newer and more innovative breed of travel Websites built around user-generated content," says Mr. Grau. Online travel communities are emerging to carry the torch of innovation. "In addition, a new breed of matchmaking travel sites is bringing traditional travel agency talent online," says Mr. Grau. "Sites like Zicasso and Tripology help travelers to exotic locales find travel agents tailored to their interests and needs."
(Click on the title of this post to see more travel industry information)
Tuesday, August 26, 2008
Jalousie Plantation and Cotton Bay Village, St Lucia
Tommy and I went to St Lucia from July 27 - August 3, 2008. We spent 3 nights at Jalousie Plantation in Soufriere on the Caribbean Sea side followed by 3 more nights in Cotton Bay Village in Castries on the Atlantic side of the island.
Our trip got off to a shaky start. We had to leave very early to be at JFK airport by 7:30 am for our flight. After being delayed for an hour, we were finally ready for take off. Shortly after we took off a fire alarm went off on our plane, in one of the bathrooms. The flight attendant couldn't get the door open and started to panic a bit. The passengers near the bathroom said they could smell something like plastic burning, so we were forced to make an emergency landing in Dulles airport. We were told we would probably wait a short time while they checked the plane and then take off. We got off the plane and waited in the terminal. We ended up waiting four hours before American Airlines' personnel told us we were going to stay overnight. We were put up at a Sheraton for the night and buses picked us up at 4 am for a 6 am flight the next day. When we arrived at the airport the next day we had to wait on line again (40 minutes) to get new boarding passes for the flight. We boarded the plane at 6:15 and sat on the plane until we took off at 7:25 am. Now we're on our way! Without any food for a 4 1/2 hour flight...oh, they forgot to supply the plane with any food, whether free or for purchase.
Jalousie Plantation
Okay, so now for the good part. We took a taxi to the Jalousie Plantation resort which is located on the western side of the island. The ride was about an hour long and it was very scenic. Our check in was easy, we were welcomed with rum punch, then we were driven to our room, which was a mountain view suite.
We had a king size bed with a canopy, sitting area with sofa and coffee table, large bathroom with a separate dressing area, a porch with lounge chairs, and a private plunge pool.
The room had a tiled floor, fresh flowers which are grown on the property, small fridge, and very nice Neutrogena amenities in the bathroom. Our view was absolutely gorgeous - we looked out to the Caribbean Sea between the two Pitons. We were given a flashlight and a can of bug spray and, because the windows and doors don't make a tight seal, we needed the spray. Unfortunately the room's furnishings are outdated and worn. The property is converting to condo ownership and the area where we stayed has not been updated yet.
To go anywhere on the property, if you are not staying near the beach, you need to call for a ride and a van comes to pick you up. We didn't have to wait long at all for the van to come, although we were told that in season some people have to wait up to 40 minutes for the van to come. The beach was very nice, and there were plenty of lounge chairs and shade. The water was nice and calm, very clean, and there are designated swim, snorkel, and boating areas. There are kayaks and pedal boats to take out, although no mats for use except in the pool, and you can get a free dive lesson if you are on the all inclusive plan. There are water taxis that come to the beach area and some locals trying to sell shirts, etc. One man and his dog, Whitey, made the rounds each day, trying to sell coconuts he picked up from the beach.
There are four restaurants on the property. The Bayside Bar and Grill is open for lunch (buffet or off the menu) and dinner on some nights. There was a manager's cocktail party with a guest "meet and greet" on Monday night, followed by a dinner buffet. A big thank you to Sulsa who gave us great service at the Bayside. Tuesday night we had dinner at the Plantation Room an upscale restaurant which had excellent food and service.
We also ate at the Pier which is located on the water and had a Caribbean menu with a beautiful setting. The Verandah Terrace is where you have breakfast and that is set up on the hillside with a nice view of the beach and the Pitons. The all inclusive meal plan includes breakfast, lunch, dinner and afternoon tea with premium brand drinks, wine and sparkling wine by the glass. You can also order food while on the beach. On our last night there, we went to the Bang, which is another restaurant, privately owned, and we saw a show put on by the Jalousie employees.
Up by the Verandah Terrace in the Great House, there is a room with two pool tables and a bar, and outside this room is a ping pong table. This is also where there are two computers available for guests' use, free of charge. There is a life sized chess table outside on the grounds. The spa is nice, could use a bit of a sprucing.
Available on property: Complmentary Water Sports • Windsurfing • Sailing • Snorkeling • Kayaking • Hobie Cat• Watersport Lessons • Pedal Boats
Complimentary Land Sports • Tennis • Archery • Billiards • Beach Volleyball • Table Tennis
PADI Certificated Dive Centre• Full PADI courses and certification: PADI Open Water, Adventure Dive and Rescue. Includes all equipment, air fills and boat.
Complimentary Fitness Facilities • Weight Training • Multi-System Gym • Cardiovascular Equipment • Yoga & Pilates • Aerobics, Step, Aqua, Stretch and Dance Class
Off Site Activities
Jalousie Signature Tours – with a minimum of 4 adults
Soufriere Market Tour
Volcano & Diamond Falls Tour
Fond Doux Estate Tour
Anse La Raye Experience
Glass Bottom Boat Tour
Grand Bois Waterfall Tour
Cross Country Hike
Cotton Bay Village, Castries
We took a taxi from Jalousie to Cotton Bay Village, which brought us up the remainder of the "west" road to the Northeast tip of the island. Cotton Bay Village is a new ownership property which is also available for rent. Our taxi driver was Kevin. He gave us a narrated tour as we drove along the mountainous road. We were greeted at Cotton Bay by Ginette and Ed. Ginette is the front desk manager and Ed is a butler on staff. I also have to mention Fabian, Sophia (who gave us a tour of the spa), and Aloyshia, our spa massage therapist.
The check in also went smoothly and the front desk area was beautiful. It is located at the spa and the workout facility is right across the driveway. There is a computer there that is available for a fee. It does amaze me that the computers available at both resorts were in very warm areas. I would be afraid they would overheat.
Our room was a two bedroom apartment with a living room, full kitchen, and two and a half baths. The master bedroom has a king bed and the second bedroom has two twins. The second bedroom is quite a tight fit for the two beds. The bedrooms are air conditioned but the rest of the apartment is not. There are televisions in both bedrooms as well as in the living room. The sliding doors lead out to the covered patio which has a table and chairs and beyond that is another patio area with two lounge chairs. The apartments surround a large pool and there is a bar located at the pool.
It was a short walk to the beach and this is where the restaurant is located where you can have breakfast all day, as well as lunch and dinner. Many, many thanks to Sandy, Priscillia, Marge, Agathe, Mark at the bar, and Leroy who served us on the beach. The location of the restaurant right on the beach was perfect - there is such a breeze coming off the Atlantic and the sound of the ocean is so soothing.
We ate dinner one night at Piano, Piano which is an upscale restaurant on property. There is a nice piano bar there where we had a drink before dinner, and the restaurant has a very subdued, welcoming feel to it. Melissa, our waitress in training, did a great job.
There is a deli and a gift shop near entrance to the resort. You can rent DVD's from the front desk and they will arrange for excursions off the property as well. We had a tour of a villa and townhouse.Villas: An entrance lobby opens up to a grand sitting area and a teak dinning room with glazed vaulted ceilings. An open terrace, garden with dining gazebo and private pool. Guests who stay in a villa have butler service.
Townhouse: These have three bedrooms, kitchen and breakfast bar, a garden with a private pool and a rooftop sun terrace with a Jacuzzi.
The Casuarina Spa features Elemis spa products (seen on many cruise ships). After seeing what was available as far as spa treatments, Tommy and I each chose to have a Vichy Shower spa treatment. The Vichy Shower is an energizing and relaxing therapy using multi-jet warm and cool water massaging the body while the massage therapist also massages. This improves the blood and lymphatic system and leaves you feeling wonderful!
Land Sports •18-hole championship golf course nearby Beach Volleyball •Beach Horseback Riding
Water Sports • Tornado Kite Surfing and Windsurfing Centre •Swimming •Kayaking
Fitness Activities •Fitness Centre •Tai Chi – One-on-One Classes available •Yoga – One-on-One Classes available
Also available at Cotton Bay Village’s sister resort The Bodyholiday:Tennis, Scuba Diving, Water-skiing and Sailing.
Some things I would suggest to make a guest's stay more comfortable are:
a full length mirror in the apartment • an outlet near a mirror for drying your hair •better directions for operating the oven, washer, and safe •a lock with a key that matches the front door for the sliding door to the pool •directions for using the phone for outside lines
a game room with a pool table, ping pong
We arranged for our taxi driver, Kevin, to pick us up at Cotton Bay to bring us back to the airport. This time we went along the "east" road and that was even more beautiful. We had great views of the Atlantic as well as of the banana plantations. We waited in a crowded airport because one of the planes scheduled to depart had been delayed. And when we got on our America Airlines plane, we taxied and then started to return to the gate because there was a red light that would not go out on the console. The pilot was in touch with Oklahoma City and they were able to fix it. Good thing because the pilot said there were no mechanics on the island and we would have been spending the night. I doubt it would have been back at Cotton Bay!
One thing that concerns me is all the building that is going on. St Lucia exports bananas which is creates income to the country. But the biggest provider of income is tourism. There are so many construction projects going on that I am afraid that it is "too much, too soon". The Four Seasons had a resort planned, but there is a delay in that and the Westin delayed building as well.
Lastly, I was very annoyed with Verizon Wireless. I had called prior to our trip to ask if we would have service and was assured that we would. Well, guess what...it cost me $42 to make a phone call and charge it to my credit card (and I made two calls home). Thanks, Verizon.
(To read this review on my blog, click here. Pictures are included)
Our trip got off to a shaky start. We had to leave very early to be at JFK airport by 7:30 am for our flight. After being delayed for an hour, we were finally ready for take off. Shortly after we took off a fire alarm went off on our plane, in one of the bathrooms. The flight attendant couldn't get the door open and started to panic a bit. The passengers near the bathroom said they could smell something like plastic burning, so we were forced to make an emergency landing in Dulles airport. We were told we would probably wait a short time while they checked the plane and then take off. We got off the plane and waited in the terminal. We ended up waiting four hours before American Airlines' personnel told us we were going to stay overnight. We were put up at a Sheraton for the night and buses picked us up at 4 am for a 6 am flight the next day. When we arrived at the airport the next day we had to wait on line again (40 minutes) to get new boarding passes for the flight. We boarded the plane at 6:15 and sat on the plane until we took off at 7:25 am. Now we're on our way! Without any food for a 4 1/2 hour flight...oh, they forgot to supply the plane with any food, whether free or for purchase.
Jalousie Plantation
Okay, so now for the good part. We took a taxi to the Jalousie Plantation resort which is located on the western side of the island. The ride was about an hour long and it was very scenic. Our check in was easy, we were welcomed with rum punch, then we were driven to our room, which was a mountain view suite.
We had a king size bed with a canopy, sitting area with sofa and coffee table, large bathroom with a separate dressing area, a porch with lounge chairs, and a private plunge pool.
The room had a tiled floor, fresh flowers which are grown on the property, small fridge, and very nice Neutrogena amenities in the bathroom. Our view was absolutely gorgeous - we looked out to the Caribbean Sea between the two Pitons. We were given a flashlight and a can of bug spray and, because the windows and doors don't make a tight seal, we needed the spray. Unfortunately the room's furnishings are outdated and worn. The property is converting to condo ownership and the area where we stayed has not been updated yet.
To go anywhere on the property, if you are not staying near the beach, you need to call for a ride and a van comes to pick you up. We didn't have to wait long at all for the van to come, although we were told that in season some people have to wait up to 40 minutes for the van to come. The beach was very nice, and there were plenty of lounge chairs and shade. The water was nice and calm, very clean, and there are designated swim, snorkel, and boating areas. There are kayaks and pedal boats to take out, although no mats for use except in the pool, and you can get a free dive lesson if you are on the all inclusive plan. There are water taxis that come to the beach area and some locals trying to sell shirts, etc. One man and his dog, Whitey, made the rounds each day, trying to sell coconuts he picked up from the beach.
There are four restaurants on the property. The Bayside Bar and Grill is open for lunch (buffet or off the menu) and dinner on some nights. There was a manager's cocktail party with a guest "meet and greet" on Monday night, followed by a dinner buffet. A big thank you to Sulsa who gave us great service at the Bayside. Tuesday night we had dinner at the Plantation Room an upscale restaurant which had excellent food and service.
We also ate at the Pier which is located on the water and had a Caribbean menu with a beautiful setting. The Verandah Terrace is where you have breakfast and that is set up on the hillside with a nice view of the beach and the Pitons. The all inclusive meal plan includes breakfast, lunch, dinner and afternoon tea with premium brand drinks, wine and sparkling wine by the glass. You can also order food while on the beach. On our last night there, we went to the Bang, which is another restaurant, privately owned, and we saw a show put on by the Jalousie employees.
Up by the Verandah Terrace in the Great House, there is a room with two pool tables and a bar, and outside this room is a ping pong table. This is also where there are two computers available for guests' use, free of charge. There is a life sized chess table outside on the grounds. The spa is nice, could use a bit of a sprucing.
Available on property: Complmentary Water Sports • Windsurfing • Sailing • Snorkeling • Kayaking • Hobie Cat• Watersport Lessons • Pedal Boats
Complimentary Land Sports • Tennis • Archery • Billiards • Beach Volleyball • Table Tennis
PADI Certificated Dive Centre• Full PADI courses and certification: PADI Open Water, Adventure Dive and Rescue. Includes all equipment, air fills and boat.
Complimentary Fitness Facilities • Weight Training • Multi-System Gym • Cardiovascular Equipment • Yoga & Pilates • Aerobics, Step, Aqua, Stretch and Dance Class
Off Site Activities
Jalousie Signature Tours – with a minimum of 4 adults
Soufriere Market Tour
Volcano & Diamond Falls Tour
Fond Doux Estate Tour
Anse La Raye Experience
Glass Bottom Boat Tour
Grand Bois Waterfall Tour
Cross Country Hike
Cotton Bay Village, Castries
We took a taxi from Jalousie to Cotton Bay Village, which brought us up the remainder of the "west" road to the Northeast tip of the island. Cotton Bay Village is a new ownership property which is also available for rent. Our taxi driver was Kevin. He gave us a narrated tour as we drove along the mountainous road. We were greeted at Cotton Bay by Ginette and Ed. Ginette is the front desk manager and Ed is a butler on staff. I also have to mention Fabian, Sophia (who gave us a tour of the spa), and Aloyshia, our spa massage therapist.
The check in also went smoothly and the front desk area was beautiful. It is located at the spa and the workout facility is right across the driveway. There is a computer there that is available for a fee. It does amaze me that the computers available at both resorts were in very warm areas. I would be afraid they would overheat.
Our room was a two bedroom apartment with a living room, full kitchen, and two and a half baths. The master bedroom has a king bed and the second bedroom has two twins. The second bedroom is quite a tight fit for the two beds. The bedrooms are air conditioned but the rest of the apartment is not. There are televisions in both bedrooms as well as in the living room. The sliding doors lead out to the covered patio which has a table and chairs and beyond that is another patio area with two lounge chairs. The apartments surround a large pool and there is a bar located at the pool.
It was a short walk to the beach and this is where the restaurant is located where you can have breakfast all day, as well as lunch and dinner. Many, many thanks to Sandy, Priscillia, Marge, Agathe, Mark at the bar, and Leroy who served us on the beach. The location of the restaurant right on the beach was perfect - there is such a breeze coming off the Atlantic and the sound of the ocean is so soothing.
We ate dinner one night at Piano, Piano which is an upscale restaurant on property. There is a nice piano bar there where we had a drink before dinner, and the restaurant has a very subdued, welcoming feel to it. Melissa, our waitress in training, did a great job.
There is a deli and a gift shop near entrance to the resort. You can rent DVD's from the front desk and they will arrange for excursions off the property as well. We had a tour of a villa and townhouse.Villas: An entrance lobby opens up to a grand sitting area and a teak dinning room with glazed vaulted ceilings. An open terrace, garden with dining gazebo and private pool. Guests who stay in a villa have butler service.
Townhouse: These have three bedrooms, kitchen and breakfast bar, a garden with a private pool and a rooftop sun terrace with a Jacuzzi.
The Casuarina Spa features Elemis spa products (seen on many cruise ships). After seeing what was available as far as spa treatments, Tommy and I each chose to have a Vichy Shower spa treatment. The Vichy Shower is an energizing and relaxing therapy using multi-jet warm and cool water massaging the body while the massage therapist also massages. This improves the blood and lymphatic system and leaves you feeling wonderful!
Land Sports •18-hole championship golf course nearby Beach Volleyball •Beach Horseback Riding
Water Sports • Tornado Kite Surfing and Windsurfing Centre •Swimming •Kayaking
Fitness Activities •Fitness Centre •Tai Chi – One-on-One Classes available •Yoga – One-on-One Classes available
Also available at Cotton Bay Village’s sister resort The Bodyholiday:Tennis, Scuba Diving, Water-skiing and Sailing.
Some things I would suggest to make a guest's stay more comfortable are:
a full length mirror in the apartment • an outlet near a mirror for drying your hair •better directions for operating the oven, washer, and safe •a lock with a key that matches the front door for the sliding door to the pool •directions for using the phone for outside lines
a game room with a pool table, ping pong
We arranged for our taxi driver, Kevin, to pick us up at Cotton Bay to bring us back to the airport. This time we went along the "east" road and that was even more beautiful. We had great views of the Atlantic as well as of the banana plantations. We waited in a crowded airport because one of the planes scheduled to depart had been delayed. And when we got on our America Airlines plane, we taxied and then started to return to the gate because there was a red light that would not go out on the console. The pilot was in touch with Oklahoma City and they were able to fix it. Good thing because the pilot said there were no mechanics on the island and we would have been spending the night. I doubt it would have been back at Cotton Bay!
One thing that concerns me is all the building that is going on. St Lucia exports bananas which is creates income to the country. But the biggest provider of income is tourism. There are so many construction projects going on that I am afraid that it is "too much, too soon". The Four Seasons had a resort planned, but there is a delay in that and the Westin delayed building as well.
Lastly, I was very annoyed with Verizon Wireless. I had called prior to our trip to ask if we would have service and was assured that we would. Well, guess what...it cost me $42 to make a phone call and charge it to my credit card (and I made two calls home). Thanks, Verizon.
(To read this review on my blog, click here. Pictures are included)
Thursday, July 17, 2008
Chan's Alaska Cruise Tour on the Millenium
11 night Alaska Cruise Tour (southbound)
4 night Land Tour & 7 night Cruise
Monday June 2, to Friday June 13, 2008
Highlights: First day we traveled on three different flights to Alaska and after landing at our final destination, Fairbanks airport, we transferred to our Hotel, Pike’s Water Lodge (one night stay). On the 2nd day, in the morning we took a cruise on the Riverboat Discovery Sternwheeler and stopped to visit Athabascan Indian Village. In the afternoon we went to Denali (Two nights in McKinley Village Lodge, Denali). On the 3rd day we took an 8 hour Denali park tour on the Tundra Wilderness Tour. On the 4th day we departed for the city of Anchorage. (One night stay in Hotel Marriott). On the 5th day we boarded the Wilderness Express, the glass-domed train cars for a ride to Seward.
Next 7 days, took 7 day cruise to Vancouver stopping at Hubbard Glacier, Skagway, Juneau, Icy Strait Point, Ketchikan and finally at Vancouver.
Monday June 2, 2008. It was very pleasant morning to travel, 62 F degree. From Newark, NJ, we flew Alaska Airlines (AS 011 737-800 - full capacity) at 7.40a.m, arrived in Seattle at 10.17a.m., departed Seattle (AS 095 737-900 full capacity) at 12noon and arrived in Anchorage at 2.30p.m., departed Anchorage (AS 051 737-400 full capacity) at 4.10p.m. and arrived at our final destination Fairbanks, Alaska, at 5.15p.m. (The temperature was unusually warm i.e. 75Fdegree).
At Fairbanks we were picked-up by our Celebrity group and checked-in to our hotel Pike’s Water Lodge at 7.p.m. for one night stay. Here we met our Tour Director Bryan, who discussed our next 5 day program. At 7.30 we had dinner at the Pike’s Lodge near the water.
The first night was a new experience for us because the real night never arrived. Even after midnight, in spite of closed curtaind, I kept waking-up and looking out side. It was a unique experience. Incidentally, in Fairbanks, the summer season has no darkness, they do not celebrate July 4th (in day light one cannot enjoy the firework). Instead, on June 21, which is the longest day of the year – day light stays for 23 hours, they have a nighttime baseball game starting at 10p.m. and finishing at 12midnight (without any artificial light) and then they celebrate a special day similar to July 4th.
Tuesday June 3, 2008. This morning was a little cloudy and 55 F Degree. We had breakfast at 7a.m., left at 7.45a.m. for the Riverboat Discovery Sternwheeler tour. On this ride we experienced a variety of things i.e. how the Alaskan husky dogs are trained for the race, how salmon fish are caught, how local native people live including our visit to an Athabascan Indian Village. It was very educational. Our tour completed at 1p.m.
About Fairbanks: Fairbanks is considered to be a stage era i.e. started the Gold mine rush, discovery of oil in late 40’s (during this time because of oil, more than 70,000 people moved in Fairbanks some of them making 6 figures salary), military build-up due to invasion by Japan and finally after 9/11, Fairbanks played an important roll to defend our country from North Korea and Russia. One more point about Fairbanks, the main source of electricity is coal because 8 months of the year all rivers are frozen and thus no chance for hydroelectric power.
After lunch we visited the city of Fairbanks including the Golden Heart Plaza and stopped at the most famous Alaska Pipeline. “The Pipeline People” center. Took many pictures. After this we headed toward Denali.
Upon arriving we checked-in our hotel McKinley Village Lodge for two nights stay. Fortunately we all got to stay in the brand new section of the lodge i.e. we were the first guests to stay in this portion of the lodge. Once again this lodge was located in one of the most beautiful locations under nature.
Wednesday June 4, 2008. Weather was cool but very pleasant, 40 F degree going up-to 57 F. Once again, breakfast at 6.30 and left our hotel at 7.45a.m. For 8 hours Tundra Wilderness Bus tour of Denali. On this tour we were provided a box lunch. . According to our tour guide Bryan, who is also a National Park’s employee and Denali expert, our time i.e. first week of June is the best time not only because it hardly rains in June but also the weather is very pleasant and it is a beginning of summer season, thus, during this time we will see every things including the glaciers in fullest form.
About Denali. Unlike other national parks of US, including the Yellowstone National Park, Denali Park has only one road to go in-out of the park. Denali Park is 6million Sq. miles compare to the Yellowstone 2 million. Denali or Mount McKinley as many call it is the tallest mountain on the North American continent. The south peak is 20,320 feet high; the north peak has an elevation of 19,470 feet. The mountain was named in 1896 for William McKinley of Ohio. Of the 20 highest mountains in the United States, 17 are in Alaska and the top two are the north and south peaks of Denali.
During our 63 miles tour in Denali park we were lucky to see the following wild creatures; Grizzly Bears, Moose, Caribou, white Sheep, “Rock Rabbit” or Collared Pika, Ground Squirrel, Marmot (bugger than ground squirrel), Fox, golden Eagle, Owl -mother and babies, Snowshoe Hare (one kind of rabbit) and finally the State bird Willow Ptarmigan.
Upon returning to our hotel we had local wine and beer and at 7p.m. had dinner at the local restaurant. After dinner we took a shuttle bus for downtown Denali and did some site seeing and souvenir shopping.
Thursday June 5, 2008. Another beautiful morning started with 49 F Degree and going up-to 58. This morning put our bags out at 8a.m. and after breakfast we left the hotel by bus at 9.30a.m. heading south toward Anchorage. The name of this highway was Park Highway. This highway is built in the wildest and deepest valley in Alaska – on both sides’ mountains are covered with snow and river flowing next to them and the snow-covered mountains and their reflection in the river was the most beautiful site we have ever seen.
At 11.15a.m. We stopped for a box lunch at Alaska Veteran Memorial park. Left at 12 noon to continue our journey south to Anchorage. In the bus we played “Moon Migration Game” (It is a game where the entire group in our bus is divided into two teams. Each person, (individually from both team) draws a picture of Moose, one part/one person at a time. The best drawing/picture wins). Around 2p.m. we made anther stop at the most famous ice-cream place. We all tested moose ice-cream mixed with other flavors. We also passed a fasted growing town in Alaska called Massella. We also passed Elmenda Air force base (one of the three largest air force bases in US), where our new F-22 Rafters are being tested and fortunately we did see few being tested, (by August 2008, they suppose to complete 20 planes). Incidentally, Alaska has the highest number of people with pilot licenses, 1 in 65.
Arrived in Anchorage around 3.15p.m. and were dropped-off for site seeing and souvenir shopping in the town. At 5p.m. we were picked-up for check-in to our hotel Marriott. (For one night stay) Back to town for dinner and returned to hotel at 10p.m.
About Anchorage. Population 260,290, this is equal to one half of the state’s total population. It is the state’s only truly large city, where some uniquely wild aspects to this city. A thousand or so moose live within the city limits plus wolves and bear are often seen around the edges of town. Business people, prospectors, fishermen and ladies in the high heels all share the many great diversions this great city offers.
Friday June 6, 2008: This morning was again a most beautiful and comfortable morning (42F when we started our day and expected to go to 58F). Put Bags out at 5.45a.m. and left in our bus for a short ride at 6a.m. for our most beautiful Wilderness Express Train ride toward Seaward. While traveling, we had a formal breakfast in the train with a cappuccino, while we gazed out at cascading waterfalls and glaciers before traveling through Moose Pass. Later we had a very special drink called Moose Drink, like Irish coffee. It was spectacular ride with a glass-domed train car and we took many pictures.
Before we were taken to our cruise, we made a 1.1/2 hours stop at the Alaska Seal Life Center in Seaward. This is a non-profit organization conducting research on wild sea world creators, resulted from the Exxon Valdez oil spilled.
Checked in for our cruise at 2p.m. and said good-bye to our Tour Director Bryan and our Driver Tiffany. On-board the ship, all passengers had general dinner at 6.p.m. and at 8p.m. it was a time for the Emergency and Lifeboat Drill.
Saturday June 7, 2008: After a rainy night we woke-up with a beautiful weather. Today’s biggest event was to observe one of the largest glaciers called Hubbard Glacier. Stretching over 90 miles from the core of the 12 million acre Wrangell-St. Elias National Park to the head of Yakutat Bay, the mighty Hubbard Glacier is one of Alaska’s largest and most unpredictable. Our captain took our ship to the closest point he could (around a small Island) through a thin layers of ice. In addition to the spectacular glacier we saw many, in different sizes, icebergs.
This entire glacier observation lasted around 5 hours and around 6p.m. we headed for our next destination. Tonight was one of our two formal nights. We got ready for it and went for dinner at 8.15p.m. At 11p.m. went to see the “spectacle of Broadway” show. This group of Celebrity singers and dancers were one of the best groups we have ever seen in any cruises.
Sunday June 8, 2008: Another sunny and beautiful morning in Juneau, Alaska. At 9.
a.m. we took our excursion tour called Juneau Deluxe Highlights, which took us to three different places; First, the Macaulay Salmon Hatchery where we learned how a hatchery enhances stocks of wild Alaskan salmon. Second, the most famous Mendenhall Glacier, one of the largest glaciers in Alaska that is accessible by road. Over 200 feet high, nearly three miles wide, and 12 miles long. It is one of the most spectacular sights in Alaska. And the third, Glacier Garden. At these botanical gardens of beauty and imagination unfolds. We were guided through the flower garden, complete with a cascading stream which took us for a detailed view of the lush rainforest. Total tour took us 4hours and 15 minutes.
Facts about Juneau: Population 31,000. Founded 13 years after the purchase of Alaska, it was Juneau, and more importantly its gold, that captured the imagination of the American public. The majority of the American population doubted the wisdom of the Alaska purchase. Most considered it a vast worthless frozen waste land, but in 1880 two drunken pioneers, Dick Harris and Joe Juneau, reluctantly carried home the gold that was to start a long series of gold rushes in this corner of the globe and establish Alaska’s worth in America’s eyes. Eventually Juneau became Alaska’s capital, located on Gastintains Channel, part of the Pacific Ocean.
At 7.p.m. enjoyed the Magic Show by the magic cat himself, Bob Brizendine. 8.30p.m. dinner (special curried chicken).
Monday June 9, 2008: Our ship docked in Skagway at 7a.m. Weather was cloudy but the sun came out little later. Had a late breakfast and at 11a.m. left the ship for a White Pass Railway & Historic City Highlights tour. We boarded on the 1890’s style parlor car and retraced the original route up to the Yukon’s White Pass Summit. This world famous narrow gage White Pass and Yukon Route railroad is an unforgettable ride along the eastern side of the White Passas we retrace the steps of early gold seekers. This iron trail was built over 100 years ago through some of the North’s most rugged terrain. Upon arriving in Fraser, British Columbia, Canada (because of this crossing we needed passport for this ride) we ended our train journey and boarded a motor coach for a narrated tour back to Skagway. Total tour time was 4hours and 30 minutes.
About Skagway. Population 1,000. Four blocks wide and 23 blocks long, today’s Skagway is still more than a foothold in a gigantic wilderness, but over the last century it has become much more peaceful and civilized. Basically Skagway located near Haines on the inlet of the Pacific Ocean, 90 miles north of Juneau, is a historic gold rush town. In the 1890s prospectors left Skagway for the Klondike gold fields, hiking over the Chilkoot Pass to Lake Bennett.
Upon returning to our ship, at 7p.m. we enjoyed the fantastic the Celebrity singers and Dancers performing “I Love the Nightlife”. After 8.30p.m. Dinner we walked around the photo gallery.
Tuesday June 10, 2008. Our ship arrived in the Icy Strait Point at 7a.m. and weather was cold (40Fdgree). After healthy breakfast, 9a.m. we took tender to go to the private island to take the 10a.m. Forest & Nature Tram tour (2 hours tour). This covered wheeled tram travel through an old growth forest (where many plants and animals that inhabit these rainforests and their importance in maintaing the delicate balance of healthy temperate rainforest) and along the shores of Icy Strait. Here we saw dolphin in water and Eagle nest with Eagle flying in and out (took pictures).
In addition, this exclusive “private island” experience allows only a single ship to visit Icy Strait Point’s scenic and pristine wilderness at a time. Returned to ship at 2p.m. At 7p.m. attended the Hilarious comedy show of Jeff Nease. Dinner at 8.30 and at 10.45p.m. enjoyed the newlywed, not so newly wed game show, hosted by our cruise director James.
Wednesday June 11, 2008. Woke-up with one of the most beautiful mornings in Ketchikan, Alaska. Arrived at the port at 9a.m. and after breakfast we went out for shopping. All stores were right outside at the dock. At 10.45a.m. We joined the Great Alaskan Lumberjack Show. This was a real treat, where Southeast Alaska’s rich logging history comes to life in this display of woodsmen skills. The world’s best lumberjacks go head to head in more than a dozen exciting events such as chopping, sawing, relay races, axe throwing, log rolling and the 50 foot speed climb.
After lunch, came back to the dock and walked around the shopping areas. At 3p.m. took the Ketchikan Duck Tour. This unique amphibious vehicle took us through the streets of Ketchikan and literally into the harbor, where we saw local fishing canneries, seaplane docks and Ketchikan’s waterfront community.
About Ketchikan. Population 14,500. Ketchikan considered the salmon capital of the world and is a unique place of beauty built along a steep hillside. With boardwalks and buildings on pilings, this friendly town hums with activity. Cool summers, cold winters and 13.5 feet of rain each year encourage visitors to bring an umbrella. Basically, Ketchikan is a small town, its long main street skirts a waterfront built on pilings over the sea. Short side streets and steep wooden stairways lead to residential areas on the bluff above. A few blocks from Ketchikan’s downtown cruise ships dock is Creek Street – famous or infamous as a former red-light district whose houses, some restored, follow a curving plank road built over Ketchikan Creek. Ketchikan is also noted for the world’s largest collection of totem poles. Several sites are dedicated to these interesting important Indian art forms.
Got back to ship around 5.30p.m. and at 8.30p.m. We had dinner and at 10.45p.m. Attended the third and final show by the Celebrity Singers and Dancers in “Classique: A Musical Odyssey”. During this time i.e. at 6p.m. we had already left for our 1000 miles Inside Passage journey to our final destination, Vancouver, Canada.
Thursday June 12, 2008. Today was the first day we woke-up with rain. Fortunately we do not have to make any stop so it was o.k. After late breakfast, at 10.45a.m., we attended the disembarkation and farewell show hosted by our cruise Director James Calhoun. Besides sharing stories from previous cruises, he introduced Millennium staff.
Friday June 13, 2008. We arrived in Vancouver, British Columbia, Canada at around 7a.m. and Weather was sunny and clear. Our bags were color coded and numbered night before and accordingly we were transferred to the airport on time for our 11.15a.m. Air Canada flight to Newark New Jersey via Toronto. We arrived at Newark on time at 10.p.m.
About the Millennium. Ship was built in June 2000, occupancy 2038, tonnage 91,000, length 965 feet, cruising speed 24 knots. Great service, all types of cabins are very comfortable especially the Deluxe Ocean View with Veranda. Plenty of closet space and comfortable shower space. Metropolitan restaurant is very comfortable and food/service was superb. Photo Gallery was beautiful with great collection. Good gym and the entire fitness center is well designed.
Overall the ship is great, service is great and I recommend celebrity to every one.
One final observation; Alaska and its national parks are such a wonder of nature, everything is untouched/natural and it is time that we, the so called “superior, intelligent creature”, should learn how to preserve this natural beauty all the time at any costs.
C/P/Alaska 6/2 to 6/13-2008
4 night Land Tour & 7 night Cruise
Monday June 2, to Friday June 13, 2008
Highlights: First day we traveled on three different flights to Alaska and after landing at our final destination, Fairbanks airport, we transferred to our Hotel, Pike’s Water Lodge (one night stay). On the 2nd day, in the morning we took a cruise on the Riverboat Discovery Sternwheeler and stopped to visit Athabascan Indian Village. In the afternoon we went to Denali (Two nights in McKinley Village Lodge, Denali). On the 3rd day we took an 8 hour Denali park tour on the Tundra Wilderness Tour. On the 4th day we departed for the city of Anchorage. (One night stay in Hotel Marriott). On the 5th day we boarded the Wilderness Express, the glass-domed train cars for a ride to Seward.
Next 7 days, took 7 day cruise to Vancouver stopping at Hubbard Glacier, Skagway, Juneau, Icy Strait Point, Ketchikan and finally at Vancouver.
Monday June 2, 2008. It was very pleasant morning to travel, 62 F degree. From Newark, NJ, we flew Alaska Airlines (AS 011 737-800 - full capacity) at 7.40a.m, arrived in Seattle at 10.17a.m., departed Seattle (AS 095 737-900 full capacity) at 12noon and arrived in Anchorage at 2.30p.m., departed Anchorage (AS 051 737-400 full capacity) at 4.10p.m. and arrived at our final destination Fairbanks, Alaska, at 5.15p.m. (The temperature was unusually warm i.e. 75Fdegree).
At Fairbanks we were picked-up by our Celebrity group and checked-in to our hotel Pike’s Water Lodge at 7.p.m. for one night stay. Here we met our Tour Director Bryan, who discussed our next 5 day program. At 7.30 we had dinner at the Pike’s Lodge near the water.
The first night was a new experience for us because the real night never arrived. Even after midnight, in spite of closed curtaind, I kept waking-up and looking out side. It was a unique experience. Incidentally, in Fairbanks, the summer season has no darkness, they do not celebrate July 4th (in day light one cannot enjoy the firework). Instead, on June 21, which is the longest day of the year – day light stays for 23 hours, they have a nighttime baseball game starting at 10p.m. and finishing at 12midnight (without any artificial light) and then they celebrate a special day similar to July 4th.
Tuesday June 3, 2008. This morning was a little cloudy and 55 F Degree. We had breakfast at 7a.m., left at 7.45a.m. for the Riverboat Discovery Sternwheeler tour. On this ride we experienced a variety of things i.e. how the Alaskan husky dogs are trained for the race, how salmon fish are caught, how local native people live including our visit to an Athabascan Indian Village. It was very educational. Our tour completed at 1p.m.
About Fairbanks: Fairbanks is considered to be a stage era i.e. started the Gold mine rush, discovery of oil in late 40’s (during this time because of oil, more than 70,000 people moved in Fairbanks some of them making 6 figures salary), military build-up due to invasion by Japan and finally after 9/11, Fairbanks played an important roll to defend our country from North Korea and Russia. One more point about Fairbanks, the main source of electricity is coal because 8 months of the year all rivers are frozen and thus no chance for hydroelectric power.
After lunch we visited the city of Fairbanks including the Golden Heart Plaza and stopped at the most famous Alaska Pipeline. “The Pipeline People” center. Took many pictures. After this we headed toward Denali.
Upon arriving we checked-in our hotel McKinley Village Lodge for two nights stay. Fortunately we all got to stay in the brand new section of the lodge i.e. we were the first guests to stay in this portion of the lodge. Once again this lodge was located in one of the most beautiful locations under nature.
Wednesday June 4, 2008. Weather was cool but very pleasant, 40 F degree going up-to 57 F. Once again, breakfast at 6.30 and left our hotel at 7.45a.m. For 8 hours Tundra Wilderness Bus tour of Denali. On this tour we were provided a box lunch. . According to our tour guide Bryan, who is also a National Park’s employee and Denali expert, our time i.e. first week of June is the best time not only because it hardly rains in June but also the weather is very pleasant and it is a beginning of summer season, thus, during this time we will see every things including the glaciers in fullest form.
About Denali. Unlike other national parks of US, including the Yellowstone National Park, Denali Park has only one road to go in-out of the park. Denali Park is 6million Sq. miles compare to the Yellowstone 2 million. Denali or Mount McKinley as many call it is the tallest mountain on the North American continent. The south peak is 20,320 feet high; the north peak has an elevation of 19,470 feet. The mountain was named in 1896 for William McKinley of Ohio. Of the 20 highest mountains in the United States, 17 are in Alaska and the top two are the north and south peaks of Denali.
During our 63 miles tour in Denali park we were lucky to see the following wild creatures; Grizzly Bears, Moose, Caribou, white Sheep, “Rock Rabbit” or Collared Pika, Ground Squirrel, Marmot (bugger than ground squirrel), Fox, golden Eagle, Owl -mother and babies, Snowshoe Hare (one kind of rabbit) and finally the State bird Willow Ptarmigan.
Upon returning to our hotel we had local wine and beer and at 7p.m. had dinner at the local restaurant. After dinner we took a shuttle bus for downtown Denali and did some site seeing and souvenir shopping.
Thursday June 5, 2008. Another beautiful morning started with 49 F Degree and going up-to 58. This morning put our bags out at 8a.m. and after breakfast we left the hotel by bus at 9.30a.m. heading south toward Anchorage. The name of this highway was Park Highway. This highway is built in the wildest and deepest valley in Alaska – on both sides’ mountains are covered with snow and river flowing next to them and the snow-covered mountains and their reflection in the river was the most beautiful site we have ever seen.
At 11.15a.m. We stopped for a box lunch at Alaska Veteran Memorial park. Left at 12 noon to continue our journey south to Anchorage. In the bus we played “Moon Migration Game” (It is a game where the entire group in our bus is divided into two teams. Each person, (individually from both team) draws a picture of Moose, one part/one person at a time. The best drawing/picture wins). Around 2p.m. we made anther stop at the most famous ice-cream place. We all tested moose ice-cream mixed with other flavors. We also passed a fasted growing town in Alaska called Massella. We also passed Elmenda Air force base (one of the three largest air force bases in US), where our new F-22 Rafters are being tested and fortunately we did see few being tested, (by August 2008, they suppose to complete 20 planes). Incidentally, Alaska has the highest number of people with pilot licenses, 1 in 65.
Arrived in Anchorage around 3.15p.m. and were dropped-off for site seeing and souvenir shopping in the town. At 5p.m. we were picked-up for check-in to our hotel Marriott. (For one night stay) Back to town for dinner and returned to hotel at 10p.m.
About Anchorage. Population 260,290, this is equal to one half of the state’s total population. It is the state’s only truly large city, where some uniquely wild aspects to this city. A thousand or so moose live within the city limits plus wolves and bear are often seen around the edges of town. Business people, prospectors, fishermen and ladies in the high heels all share the many great diversions this great city offers.
Friday June 6, 2008: This morning was again a most beautiful and comfortable morning (42F when we started our day and expected to go to 58F). Put Bags out at 5.45a.m. and left in our bus for a short ride at 6a.m. for our most beautiful Wilderness Express Train ride toward Seaward. While traveling, we had a formal breakfast in the train with a cappuccino, while we gazed out at cascading waterfalls and glaciers before traveling through Moose Pass. Later we had a very special drink called Moose Drink, like Irish coffee. It was spectacular ride with a glass-domed train car and we took many pictures.
Before we were taken to our cruise, we made a 1.1/2 hours stop at the Alaska Seal Life Center in Seaward. This is a non-profit organization conducting research on wild sea world creators, resulted from the Exxon Valdez oil spilled.
Checked in for our cruise at 2p.m. and said good-bye to our Tour Director Bryan and our Driver Tiffany. On-board the ship, all passengers had general dinner at 6.p.m. and at 8p.m. it was a time for the Emergency and Lifeboat Drill.
Saturday June 7, 2008: After a rainy night we woke-up with a beautiful weather. Today’s biggest event was to observe one of the largest glaciers called Hubbard Glacier. Stretching over 90 miles from the core of the 12 million acre Wrangell-St. Elias National Park to the head of Yakutat Bay, the mighty Hubbard Glacier is one of Alaska’s largest and most unpredictable. Our captain took our ship to the closest point he could (around a small Island) through a thin layers of ice. In addition to the spectacular glacier we saw many, in different sizes, icebergs.
This entire glacier observation lasted around 5 hours and around 6p.m. we headed for our next destination. Tonight was one of our two formal nights. We got ready for it and went for dinner at 8.15p.m. At 11p.m. went to see the “spectacle of Broadway” show. This group of Celebrity singers and dancers were one of the best groups we have ever seen in any cruises.
Sunday June 8, 2008: Another sunny and beautiful morning in Juneau, Alaska. At 9.
a.m. we took our excursion tour called Juneau Deluxe Highlights, which took us to three different places; First, the Macaulay Salmon Hatchery where we learned how a hatchery enhances stocks of wild Alaskan salmon. Second, the most famous Mendenhall Glacier, one of the largest glaciers in Alaska that is accessible by road. Over 200 feet high, nearly three miles wide, and 12 miles long. It is one of the most spectacular sights in Alaska. And the third, Glacier Garden. At these botanical gardens of beauty and imagination unfolds. We were guided through the flower garden, complete with a cascading stream which took us for a detailed view of the lush rainforest. Total tour took us 4hours and 15 minutes.
Facts about Juneau: Population 31,000. Founded 13 years after the purchase of Alaska, it was Juneau, and more importantly its gold, that captured the imagination of the American public. The majority of the American population doubted the wisdom of the Alaska purchase. Most considered it a vast worthless frozen waste land, but in 1880 two drunken pioneers, Dick Harris and Joe Juneau, reluctantly carried home the gold that was to start a long series of gold rushes in this corner of the globe and establish Alaska’s worth in America’s eyes. Eventually Juneau became Alaska’s capital, located on Gastintains Channel, part of the Pacific Ocean.
At 7.p.m. enjoyed the Magic Show by the magic cat himself, Bob Brizendine. 8.30p.m. dinner (special curried chicken).
Monday June 9, 2008: Our ship docked in Skagway at 7a.m. Weather was cloudy but the sun came out little later. Had a late breakfast and at 11a.m. left the ship for a White Pass Railway & Historic City Highlights tour. We boarded on the 1890’s style parlor car and retraced the original route up to the Yukon’s White Pass Summit. This world famous narrow gage White Pass and Yukon Route railroad is an unforgettable ride along the eastern side of the White Passas we retrace the steps of early gold seekers. This iron trail was built over 100 years ago through some of the North’s most rugged terrain. Upon arriving in Fraser, British Columbia, Canada (because of this crossing we needed passport for this ride) we ended our train journey and boarded a motor coach for a narrated tour back to Skagway. Total tour time was 4hours and 30 minutes.
About Skagway. Population 1,000. Four blocks wide and 23 blocks long, today’s Skagway is still more than a foothold in a gigantic wilderness, but over the last century it has become much more peaceful and civilized. Basically Skagway located near Haines on the inlet of the Pacific Ocean, 90 miles north of Juneau, is a historic gold rush town. In the 1890s prospectors left Skagway for the Klondike gold fields, hiking over the Chilkoot Pass to Lake Bennett.
Upon returning to our ship, at 7p.m. we enjoyed the fantastic the Celebrity singers and Dancers performing “I Love the Nightlife”. After 8.30p.m. Dinner we walked around the photo gallery.
Tuesday June 10, 2008. Our ship arrived in the Icy Strait Point at 7a.m. and weather was cold (40Fdgree). After healthy breakfast, 9a.m. we took tender to go to the private island to take the 10a.m. Forest & Nature Tram tour (2 hours tour). This covered wheeled tram travel through an old growth forest (where many plants and animals that inhabit these rainforests and their importance in maintaing the delicate balance of healthy temperate rainforest) and along the shores of Icy Strait. Here we saw dolphin in water and Eagle nest with Eagle flying in and out (took pictures).
In addition, this exclusive “private island” experience allows only a single ship to visit Icy Strait Point’s scenic and pristine wilderness at a time. Returned to ship at 2p.m. At 7p.m. attended the Hilarious comedy show of Jeff Nease. Dinner at 8.30 and at 10.45p.m. enjoyed the newlywed, not so newly wed game show, hosted by our cruise director James.
Wednesday June 11, 2008. Woke-up with one of the most beautiful mornings in Ketchikan, Alaska. Arrived at the port at 9a.m. and after breakfast we went out for shopping. All stores were right outside at the dock. At 10.45a.m. We joined the Great Alaskan Lumberjack Show. This was a real treat, where Southeast Alaska’s rich logging history comes to life in this display of woodsmen skills. The world’s best lumberjacks go head to head in more than a dozen exciting events such as chopping, sawing, relay races, axe throwing, log rolling and the 50 foot speed climb.
After lunch, came back to the dock and walked around the shopping areas. At 3p.m. took the Ketchikan Duck Tour. This unique amphibious vehicle took us through the streets of Ketchikan and literally into the harbor, where we saw local fishing canneries, seaplane docks and Ketchikan’s waterfront community.
About Ketchikan. Population 14,500. Ketchikan considered the salmon capital of the world and is a unique place of beauty built along a steep hillside. With boardwalks and buildings on pilings, this friendly town hums with activity. Cool summers, cold winters and 13.5 feet of rain each year encourage visitors to bring an umbrella. Basically, Ketchikan is a small town, its long main street skirts a waterfront built on pilings over the sea. Short side streets and steep wooden stairways lead to residential areas on the bluff above. A few blocks from Ketchikan’s downtown cruise ships dock is Creek Street – famous or infamous as a former red-light district whose houses, some restored, follow a curving plank road built over Ketchikan Creek. Ketchikan is also noted for the world’s largest collection of totem poles. Several sites are dedicated to these interesting important Indian art forms.
Got back to ship around 5.30p.m. and at 8.30p.m. We had dinner and at 10.45p.m. Attended the third and final show by the Celebrity Singers and Dancers in “Classique: A Musical Odyssey”. During this time i.e. at 6p.m. we had already left for our 1000 miles Inside Passage journey to our final destination, Vancouver, Canada.
Thursday June 12, 2008. Today was the first day we woke-up with rain. Fortunately we do not have to make any stop so it was o.k. After late breakfast, at 10.45a.m., we attended the disembarkation and farewell show hosted by our cruise Director James Calhoun. Besides sharing stories from previous cruises, he introduced Millennium staff.
Friday June 13, 2008. We arrived in Vancouver, British Columbia, Canada at around 7a.m. and Weather was sunny and clear. Our bags were color coded and numbered night before and accordingly we were transferred to the airport on time for our 11.15a.m. Air Canada flight to Newark New Jersey via Toronto. We arrived at Newark on time at 10.p.m.
About the Millennium. Ship was built in June 2000, occupancy 2038, tonnage 91,000, length 965 feet, cruising speed 24 knots. Great service, all types of cabins are very comfortable especially the Deluxe Ocean View with Veranda. Plenty of closet space and comfortable shower space. Metropolitan restaurant is very comfortable and food/service was superb. Photo Gallery was beautiful with great collection. Good gym and the entire fitness center is well designed.
Overall the ship is great, service is great and I recommend celebrity to every one.
One final observation; Alaska and its national parks are such a wonder of nature, everything is untouched/natural and it is time that we, the so called “superior, intelligent creature”, should learn how to preserve this natural beauty all the time at any costs.
C/P/Alaska 6/2 to 6/13-2008
Saturday, June 21, 2008
GOOD NEWS ONLY, PLEASE!
As promised, I will be compiling my list of Good News contributions.
Please feel free to add yours by adding a comment at the end!
GOOD NEWS ONLY PLEASE!
1. Got a call from my son today and we are going to have another grandchild due at Christmas!!!!!!!! Yipeeeee. That's number 6.
Valerie DeGray
2. My son, Ryan, just took his 1st driving lesson today and did a fantastic job! He’s a cautious kid and he will be a great driver.
I booked a wonderful trip to Spain recently for 3 family members traveling together at the end of June, 2008. I have an inquiry in a villa/vacation rental in Ireland for one of my past clients. I wrote an article for an adventure travel company that was sent out to their data base of hundreds. Hopefully, this will give me some business.
I returned from my Italy and Greece vacation about a month ago and had a fabulous time. I look forward to giving you all a short presentation at our next TPV meeting so I can share everything about it with you. In our industry – there’s nothing like first hand experience to then impart to your client’s….Just remember…don’t give away the farm – you are a consultant and you deserve to get paid for your time and knowledge of destinations.
I gave my 10 minute presentation to my business networking group yesterday and created interest from one member wanting to go to Australia and another member requesting help for his daughter’s honeymoon next year.
Every week I try to call at least 10 past clients just to ‘touch base’ and keep my name in front of them so they will remember me next time they are ready to go on vacation.
That’s my good news for now. More next time!
Jan Mauer
3. What a great idea to have something good to read instead of the usual depressing stuff.
I am continuing to recover nicely from my spinal fusion surgery (March 5) and have been back to my full time job at the high school for a month now. My son got married on May 17th!!! It was an absolutely beautiful garden ceremony and the reception was so much fun. Now my full attention is on my daughter's upcoming wedding which is planned for March 28, 2009.
Once again I was elected to be a NJ representative for the National Education Association. Each year our annual meeting is hosted by a different state, this year it is in Washington, DC. It lasts for a week and is always over the Fourth of July. I am going to go a day early so that I can try to sightsee a bit while there.
I have 2 small groups cruising on RCCL this month. I am working currently working on putting together some excursions for my annual November cruise group. I am planning the Pre-cruise party and transportation for this group as well. Although I escort this group each year, which is work, it is lots of fun, too.
Cathy Pietras
4. Good News from the business front:
a. Michael Jordan Travel is ceasing operations. Guess they couldn’t recruit enough minority franchisees to make it work
b.. Carnival is reducing their Personal Vacation Planner Program, therefore leaving more open for travel agent sales.
5. Good news........I only have to work one day at my other job next week because the doctor will be on vacation (normally I work Wed and Thurs).........tomorrow Tommy and I are going to the city to see "Young Frankenstein", matinee, and we will walk around, have dinner, probably find an Irish pub like Kennedy's or the Pig 'n Whistle (he can only handle one Guinness, maybe two, poor boy)...........we got a new washer and dryer, front loaders, hopefully we'll save on water and electric..........even though my usual clients are not booking now, it has given me time to devote to other things..........I am thankful for air conditioning and ceiling fans............Tommy and I are going to St Lucia the end of July because I won 6 nights there............these may seem trivial (maybe not the last one) to some, but they are important to me!
--
Mary McGrath
6. On a personal note: Praise God my stitches from the Carpal Tunnel Surgery came out Tuesday. The doc said if I keep exercising the way I have, I will not have to go to physical therapy. Yeah! Each day or two, I get a little more movement & strength in my hand. The really cool news is that the pain is gone from my right hand. That is truly amazing! (and I have not had to wash a dish in a few weeks.) I am scheduled for my left hand's surgery on the 26Th of June. Then I will really be out of commission. Oh no! Erin will really be in trouble. Anyone for the beach? Let me know. I will be ready by July 1 and don't have to return to work til August. Come on down! Erin graduated from Stockton College with her Bachelors in Social Work. She is off to Stony Brook University on Long Island in August to work on her Masters in Social Work.
On a business note: Since I have been home on disability I have booked 4 cabins on Carnival for August. They are past clients who enjoyed their cruise and are looking forward to going this year. Last time they cruised, one person in the group won the BINGO Jackpot. I also have been approached to do some meeting planning work. Who says people aren't traveling? I am looking forward to the October Sail Promotion TPV will be putting out. I am getting my client mailing list cleaned up and ready to go.
Karen Haber
Please feel free to add yours by adding a comment at the end!
GOOD NEWS ONLY PLEASE!
1. Got a call from my son today and we are going to have another grandchild due at Christmas!!!!!!!! Yipeeeee. That's number 6.
Valerie DeGray
2. My son, Ryan, just took his 1st driving lesson today and did a fantastic job! He’s a cautious kid and he will be a great driver.
I booked a wonderful trip to Spain recently for 3 family members traveling together at the end of June, 2008. I have an inquiry in a villa/vacation rental in Ireland for one of my past clients. I wrote an article for an adventure travel company that was sent out to their data base of hundreds. Hopefully, this will give me some business.
I returned from my Italy and Greece vacation about a month ago and had a fabulous time. I look forward to giving you all a short presentation at our next TPV meeting so I can share everything about it with you. In our industry – there’s nothing like first hand experience to then impart to your client’s….Just remember…don’t give away the farm – you are a consultant and you deserve to get paid for your time and knowledge of destinations.
I gave my 10 minute presentation to my business networking group yesterday and created interest from one member wanting to go to Australia and another member requesting help for his daughter’s honeymoon next year.
Every week I try to call at least 10 past clients just to ‘touch base’ and keep my name in front of them so they will remember me next time they are ready to go on vacation.
That’s my good news for now. More next time!
Jan Mauer
3. What a great idea to have something good to read instead of the usual depressing stuff.
I am continuing to recover nicely from my spinal fusion surgery (March 5) and have been back to my full time job at the high school for a month now. My son got married on May 17th!!! It was an absolutely beautiful garden ceremony and the reception was so much fun. Now my full attention is on my daughter's upcoming wedding which is planned for March 28, 2009.
Once again I was elected to be a NJ representative for the National Education Association. Each year our annual meeting is hosted by a different state, this year it is in Washington, DC. It lasts for a week and is always over the Fourth of July. I am going to go a day early so that I can try to sightsee a bit while there.
I have 2 small groups cruising on RCCL this month. I am working currently working on putting together some excursions for my annual November cruise group. I am planning the Pre-cruise party and transportation for this group as well. Although I escort this group each year, which is work, it is lots of fun, too.
Cathy Pietras
4. Good News from the business front:
a. Michael Jordan Travel is ceasing operations. Guess they couldn’t recruit enough minority franchisees to make it work
b.. Carnival is reducing their Personal Vacation Planner Program, therefore leaving more open for travel agent sales.
5. Good news........I only have to work one day at my other job next week because the doctor will be on vacation (normally I work Wed and Thurs).........tomorrow Tommy and I are going to the city to see "Young Frankenstein", matinee, and we will walk around, have dinner, probably find an Irish pub like Kennedy's or the Pig 'n Whistle (he can only handle one Guinness, maybe two, poor boy)...........we got a new washer and dryer, front loaders, hopefully we'll save on water and electric..........even though my usual clients are not booking now, it has given me time to devote to other things..........I am thankful for air conditioning and ceiling fans............Tommy and I are going to St Lucia the end of July because I won 6 nights there............these may seem trivial (maybe not the last one) to some, but they are important to me!
--
Mary McGrath
6. On a personal note: Praise God my stitches from the Carpal Tunnel Surgery came out Tuesday. The doc said if I keep exercising the way I have, I will not have to go to physical therapy. Yeah! Each day or two, I get a little more movement & strength in my hand. The really cool news is that the pain is gone from my right hand. That is truly amazing! (and I have not had to wash a dish in a few weeks.) I am scheduled for my left hand's surgery on the 26Th of June. Then I will really be out of commission. Oh no! Erin will really be in trouble. Anyone for the beach? Let me know. I will be ready by July 1 and don't have to return to work til August. Come on down! Erin graduated from Stockton College with her Bachelors in Social Work. She is off to Stony Brook University on Long Island in August to work on her Masters in Social Work.
On a business note: Since I have been home on disability I have booked 4 cabins on Carnival for August. They are past clients who enjoyed their cruise and are looking forward to going this year. Last time they cruised, one person in the group won the BINGO Jackpot. I also have been approached to do some meeting planning work. Who says people aren't traveling? I am looking forward to the October Sail Promotion TPV will be putting out. I am getting my client mailing list cleaned up and ready to go.
Karen Haber
Friday, June 20, 2008
Review of the Fairmont Mayakoba, Riviera Maya
Tommy and I stayed at the Fairmont Mayakoba from May 12 - 17th. When we arrived we were given a beach bag filled with two large beach towels, sunscreen, and a one time use digital cameras. We were escorted to our casita suite which has large sliding doors which open to a corner balcony overlooking the swim-up pool bar. Room amenities include comfortable Fairmont beds and expansive bathrooms, each with a soaker tub, double sinks, and a separate glass-walled shower stall. There were robes and slippers for our use, and a refrigerator in the room.
There was a hospitality suite set up and if there was anything we needed, all we had to do was ask. The hospitality desk was set up each day for us and staffed by the members of Gray Consulting which is a travel agency located in Pennsylvania that specializes in meetings such as this. Their staff arrived about 3 days prior to our arrival and they had people who stayed until the last of us left. Many people had either arrived early or stayed a few days later. This was a top notch company and they worked hand in hand with "Destination Mexico" , a local company that helped coordinate our stay and excursions.
The property is beautiful with the buildings set amidst the lush greenery with winding pathways throughout. To get to the beach guests can take a ride in one of the golf carts that services the resort, ride a bike provided by the Fairmont, or walk, however, the walk was about 25 minutes from our room. There is also boat service on the resort property.
This trip was a company trip for Tommy, so we were with 100 other sales reps and their guests. The first night we had dinner on the open grounds, buffet style, with a band playing in the background. The next morning's breakfast was at the same place. Tommy's company always has something planned so they can give back to the local community. We received bandanas in our rooms Monday night with instructions to bring them to breakfast Tuesday morning. When we arrived to breakfast, we were told to find our tables by matching our bandanas with the one displayed on the tables. There were twenty tables in all, with ten people at each table. We had breakfast and enjoyed meeting other people whom we had never met. After breakfast we were given instructions that we would be having a scavenger hunt. Each couple had a particular mission and when we were finished we were to gather back at our tables. The point of this was that we were all finding parts to a bike which we then had to assemble and decorate. There would be a contest at the end to see which bikes would win for the decorations. We also had a time limit. It was early in the morning when we started, but around 10 am when we finished. Boy, did it get hot!! Our bike came in second place for the decorations. But here is the best part...the bikes were being donated to a local orphanage and they had brought all twenty orphans there to receive their bikes. It was very heartwarming to see how happy they were to get their brand new bikes.
Tuesday afternoon we each had a stone massage at the Willow Stream Spa. The spa is 37,000 square feet and features 20 treatment rooms including a unique couple's suite in the treetops, plus two mineral pools and steam rooms. There is also a full-service fitness center, complete with classes, and a beauty salon. The spa was beautiful, with a separate men's and women's area, as well as a co-ed area. Our massages were great, very relaxing, and afterwards we had some tea while relaxing by the large picture window overlooking the outdoor area to the spa. Remember to get your massage early in your stay before getting sunburned!
There is an 18 hole par 72 golf course on site as well. Our excursions were paid for - we had three that we could choose and there was quite a variety from which to choose.
Tuesday evening we all went to the awards dinner held in a cave at Xcaret Eco Park. When we arrived we were greeted with mango cosmos, beer, or soda, and hors d'oeuvres. We were treated to a Mayan ceremony complete with the Mayan costumes and body painting. Then we made our way down to the cave which is just above the underground river. Dinner and the awards were very nice, and there was also a band that played for the evening. We were bussed back to the resort afterwards,
Wednesday we spent most of the day at the beach after breakfast. There are four restaurants on the property as well as a lounge in the main building and a small cafe where you can get a sandwich or a snack. The property is not an all inclusive like most of the resorts in the Riviera Maya. Breakfast was wonderful each day. You had a choice of the breakfast buffet or ordering off the menu. The buffet included an omelet station, made to order waffles, and many Mexican specialties as well as the traditional breakfast fare Americans are used to eating. The wait staff are very eager to learn your name and very pleasant to get to know. The entire hotel staff couldn't have done more for us. One woman who ran one of the restaurants made reservations for us in Playa del Carmen.
The beach is very large; the Fairmont owns acres and acres of property and the beach is very private. The sand was soft and very white, not hot at all although it was about 93 degrees each day (avg temp in May is usually mid-80s). The staff comes around to you while you are on the beach and sets up chairs, brings you drinks and food. The water was a bit rough most of the week. We went in the water but not too far. There is an infinity pool right by the beach as well. Along the beach there are large villas with their own plunge pools. The villas are larger than our house!
Wednesday evening we took a catamaran sunset sail followed by dinner when we returned. The boat was nice, and it was a fun ride with the water as choppy as it was. We had drinks on the boat with some small snacks. Two mackerels were caught while we were out to sea. The crew cooked dinner on the grill when we returned.
Thursday we spent the day back at Xcaret Park. This was our second time there during the day and we still haven't seen it all. You can swim with the dolphins there as well as visit the butterfly farm, tour the graveyard, see a show during the day and at night, swim in the underground river, visit the aquarium, see the animals (tapirs, jaguars, deer), snorkel and snuba, or just relax and enjoy! There are several restaurants and entertainment while dining. In the evening, we all went to the beach dinner where we were served traditional Mexican cuisine.
Friday we went to the beach again and in the evening ten of us went in to Playa del Carmen for dinner and to just walk around. It was about a 15 minute ride from our hotel. This was our last night there and we were so sorry to see it end.
There was a photographer named Ken who spent the week with us taking pictures. Each night when we returned to our room we had some sort of treat: chocolate tower; margarita mix and chips with salsa and guacamole, and two souvenir margarita glasses; a shirt for Tommy and a pareo for me. The last night we came in to our room and there was, already set up, a digital picture frame showing all the pictures of us that had been taken during the week.
Good thing there was a scale in the bathroom because we weighed our luggage and had to rearrange a couple of times so we would not be over the 50 lb limit.
I would highly recommend this property. It is not for someone who wants an all inclusive. It is for someone who wants to get away from all the hustle and bustle of daily life, who wants to be treated like royalty. There were children there, but I would not really consider this a resort for children. Most children would probably be bored because there weren't many others to play with and there is no formal kids club. This is a great resort for couples, honeymooners, those who like privacy and luxurious accommodations.
(Pictures coming soon!)
There was a hospitality suite set up and if there was anything we needed, all we had to do was ask. The hospitality desk was set up each day for us and staffed by the members of Gray Consulting which is a travel agency located in Pennsylvania that specializes in meetings such as this. Their staff arrived about 3 days prior to our arrival and they had people who stayed until the last of us left. Many people had either arrived early or stayed a few days later. This was a top notch company and they worked hand in hand with "Destination Mexico" , a local company that helped coordinate our stay and excursions.
The property is beautiful with the buildings set amidst the lush greenery with winding pathways throughout. To get to the beach guests can take a ride in one of the golf carts that services the resort, ride a bike provided by the Fairmont, or walk, however, the walk was about 25 minutes from our room. There is also boat service on the resort property.
This trip was a company trip for Tommy, so we were with 100 other sales reps and their guests. The first night we had dinner on the open grounds, buffet style, with a band playing in the background. The next morning's breakfast was at the same place. Tommy's company always has something planned so they can give back to the local community. We received bandanas in our rooms Monday night with instructions to bring them to breakfast Tuesday morning. When we arrived to breakfast, we were told to find our tables by matching our bandanas with the one displayed on the tables. There were twenty tables in all, with ten people at each table. We had breakfast and enjoyed meeting other people whom we had never met. After breakfast we were given instructions that we would be having a scavenger hunt. Each couple had a particular mission and when we were finished we were to gather back at our tables. The point of this was that we were all finding parts to a bike which we then had to assemble and decorate. There would be a contest at the end to see which bikes would win for the decorations. We also had a time limit. It was early in the morning when we started, but around 10 am when we finished. Boy, did it get hot!! Our bike came in second place for the decorations. But here is the best part...the bikes were being donated to a local orphanage and they had brought all twenty orphans there to receive their bikes. It was very heartwarming to see how happy they were to get their brand new bikes.
Tuesday afternoon we each had a stone massage at the Willow Stream Spa. The spa is 37,000 square feet and features 20 treatment rooms including a unique couple's suite in the treetops, plus two mineral pools and steam rooms. There is also a full-service fitness center, complete with classes, and a beauty salon. The spa was beautiful, with a separate men's and women's area, as well as a co-ed area. Our massages were great, very relaxing, and afterwards we had some tea while relaxing by the large picture window overlooking the outdoor area to the spa. Remember to get your massage early in your stay before getting sunburned!
There is an 18 hole par 72 golf course on site as well. Our excursions were paid for - we had three that we could choose and there was quite a variety from which to choose.
Tuesday evening we all went to the awards dinner held in a cave at Xcaret Eco Park. When we arrived we were greeted with mango cosmos, beer, or soda, and hors d'oeuvres. We were treated to a Mayan ceremony complete with the Mayan costumes and body painting. Then we made our way down to the cave which is just above the underground river. Dinner and the awards were very nice, and there was also a band that played for the evening. We were bussed back to the resort afterwards,
Wednesday we spent most of the day at the beach after breakfast. There are four restaurants on the property as well as a lounge in the main building and a small cafe where you can get a sandwich or a snack. The property is not an all inclusive like most of the resorts in the Riviera Maya. Breakfast was wonderful each day. You had a choice of the breakfast buffet or ordering off the menu. The buffet included an omelet station, made to order waffles, and many Mexican specialties as well as the traditional breakfast fare Americans are used to eating. The wait staff are very eager to learn your name and very pleasant to get to know. The entire hotel staff couldn't have done more for us. One woman who ran one of the restaurants made reservations for us in Playa del Carmen.
The beach is very large; the Fairmont owns acres and acres of property and the beach is very private. The sand was soft and very white, not hot at all although it was about 93 degrees each day (avg temp in May is usually mid-80s). The staff comes around to you while you are on the beach and sets up chairs, brings you drinks and food. The water was a bit rough most of the week. We went in the water but not too far. There is an infinity pool right by the beach as well. Along the beach there are large villas with their own plunge pools. The villas are larger than our house!
Wednesday evening we took a catamaran sunset sail followed by dinner when we returned. The boat was nice, and it was a fun ride with the water as choppy as it was. We had drinks on the boat with some small snacks. Two mackerels were caught while we were out to sea. The crew cooked dinner on the grill when we returned.
Thursday we spent the day back at Xcaret Park. This was our second time there during the day and we still haven't seen it all. You can swim with the dolphins there as well as visit the butterfly farm, tour the graveyard, see a show during the day and at night, swim in the underground river, visit the aquarium, see the animals (tapirs, jaguars, deer), snorkel and snuba, or just relax and enjoy! There are several restaurants and entertainment while dining. In the evening, we all went to the beach dinner where we were served traditional Mexican cuisine.
Friday we went to the beach again and in the evening ten of us went in to Playa del Carmen for dinner and to just walk around. It was about a 15 minute ride from our hotel. This was our last night there and we were so sorry to see it end.
There was a photographer named Ken who spent the week with us taking pictures. Each night when we returned to our room we had some sort of treat: chocolate tower; margarita mix and chips with salsa and guacamole, and two souvenir margarita glasses; a shirt for Tommy and a pareo for me. The last night we came in to our room and there was, already set up, a digital picture frame showing all the pictures of us that had been taken during the week.
Good thing there was a scale in the bathroom because we weighed our luggage and had to rearrange a couple of times so we would not be over the 50 lb limit.
I would highly recommend this property. It is not for someone who wants an all inclusive. It is for someone who wants to get away from all the hustle and bustle of daily life, who wants to be treated like royalty. There were children there, but I would not really consider this a resort for children. Most children would probably be bored because there weren't many others to play with and there is no formal kids club. This is a great resort for couples, honeymooners, those who like privacy and luxurious accommodations.
(Pictures coming soon!)
US Airways Vacations Letter Regarding Commission Structure
Dear Travel Professional:
As the airline industry continues to face unprecedented increases in fuel expenses year over year, we find ourselves in a position where we must make changes to the commission structure at US Airways Vacations. Effective for all bookings beginning July 1, 2008 regardless of travel date, the new US Airways Commission Structure will be as follows:
Package Type
Domestic: International: Groups:
Call-in...4% 9% 10%
Electronic...7% 12% N/A
Commission-Choice Call-in...11% 16% 17%
Commission-Choice Electronic...14% 19% N/A
Please note that US Airways Vacations still offers full commission on all US Airways air components booked as part of a package and we treat all air segments as “bulk air” with no caps or specific classes of service needed to receive commission. Included with this change, we are realigning our product commissions. All domestic destinations including Hawaii are now part of the domestic product commission schedule and all international destinations will be paid on the international product schedule.
Along with the commission change, we will be extending the reach of our call center booking fee to include travel agents. This fee has been in effect for direct consumers for over a year now. As of July 1, 2008 any FIT booking that originates from our call center will be assessed a $25 per person commissionable fee for domestic bookings and a $35 per person commissionable fee for international bookings. Groups of 10 or more will not be charged a fee.
US Airways Vacations recognizes the travel agent community as a vital part of our business and we have resisted making these changes for as long as we possibly could. We continue to need your support and will continue to offer great Travel Agent oriented programs such as:
Exclusive All-Bulk Air – full commission on all US Airways air components booked in our packages, with bulk air terms and conditions all the time.
Commission Choice – the ability to build in a slight increase to your package price and reap the benefit of commissions up to 19%.
Exclusive WaiverPlus– our exclusive WaiverPlus protects your clients in the event of cancellation for any reason up until midnight prior to departure. Access America then takes over for issues on the day of travel and during travel. And, since we have all-bulk US Airways air, this waiver protects the US Airways air component all the time, every time!
Exclusive US Airways Vacations Certified program – Visit tauniv.com and take our exclusive training course so you are eligible for bonus commissions, product incentives and even our annual $25,000 Las Vegas Scavenger Hunt! All of our special incentives are only open to our certified agents.
Information on these and other US Airways Vacations travel agents programs are posted at usvtravelagents.com. Please check back regularly for the most up-to-the-minute news about USV specials and travel agent incentives.
Again thank you for your continued support, we look forward to more prosperous times ahead.
Cheers,
Chris AmesSenior ManagerUS Airways Vacations
Jackie MinchukNational Sales ManagerUS Airways Vacations
If you have any questions, call us at 800-455-0123.
As the airline industry continues to face unprecedented increases in fuel expenses year over year, we find ourselves in a position where we must make changes to the commission structure at US Airways Vacations. Effective for all bookings beginning July 1, 2008 regardless of travel date, the new US Airways Commission Structure will be as follows:
Package Type
Domestic: International: Groups:
Call-in...4% 9% 10%
Electronic...7% 12% N/A
Commission-Choice Call-in...11% 16% 17%
Commission-Choice Electronic...14% 19% N/A
Please note that US Airways Vacations still offers full commission on all US Airways air components booked as part of a package and we treat all air segments as “bulk air” with no caps or specific classes of service needed to receive commission. Included with this change, we are realigning our product commissions. All domestic destinations including Hawaii are now part of the domestic product commission schedule and all international destinations will be paid on the international product schedule.
Along with the commission change, we will be extending the reach of our call center booking fee to include travel agents. This fee has been in effect for direct consumers for over a year now. As of July 1, 2008 any FIT booking that originates from our call center will be assessed a $25 per person commissionable fee for domestic bookings and a $35 per person commissionable fee for international bookings. Groups of 10 or more will not be charged a fee.
US Airways Vacations recognizes the travel agent community as a vital part of our business and we have resisted making these changes for as long as we possibly could. We continue to need your support and will continue to offer great Travel Agent oriented programs such as:
Exclusive All-Bulk Air – full commission on all US Airways air components booked in our packages, with bulk air terms and conditions all the time.
Commission Choice – the ability to build in a slight increase to your package price and reap the benefit of commissions up to 19%.
Exclusive WaiverPlus– our exclusive WaiverPlus protects your clients in the event of cancellation for any reason up until midnight prior to departure. Access America then takes over for issues on the day of travel and during travel. And, since we have all-bulk US Airways air, this waiver protects the US Airways air component all the time, every time!
Exclusive US Airways Vacations Certified program – Visit tauniv.com and take our exclusive training course so you are eligible for bonus commissions, product incentives and even our annual $25,000 Las Vegas Scavenger Hunt! All of our special incentives are only open to our certified agents.
Information on these and other US Airways Vacations travel agents programs are posted at usvtravelagents.com. Please check back regularly for the most up-to-the-minute news about USV specials and travel agent incentives.
Again thank you for your continued support, we look forward to more prosperous times ahead.
Cheers,
Chris AmesSenior ManagerUS Airways Vacations
Jackie MinchukNational Sales ManagerUS Airways Vacations
If you have any questions, call us at 800-455-0123.
Thursday, June 19, 2008
RCI Oasis of the Seas- WOW
Royal Caribbean Debuts New "Neighborhoods" on Oasis
Published on: June 19, 2008 -- advertisement --
Royal Caribbean International introduced its latest amenities planned for its newest ship, Oasis of the Seas. Launching in late 2009, Oasis of the Seas will be the world's largest and most revolutionary ship, with a total capacity of roughly 6,300 passengers (third and fourth berths included). The company, which in April debuted a Central Park running down the center of the ship, yesterday unveiled the Boardwalk, a space for families inspired by the nostalgic seaside piers of yesteryear, plus the first amphitheater at sea, AquaTheater, which will celebrate water with the largest freshwater pool found on a ship offering a full spectrum of activities and performances for guests. Central Park, the Boardwalk and AquaTheater will all be located on one deck, with AquaTheater in the stern. In addition, a new version of the Royal Promenade will allow guests to have a physical connection with the neighborhood above, Central Park, as natural light cascades down from the sky through the Crystal Canopy sculptured glass domes.
Reminiscent of the piers that dot the coast of England and amusement parks such as Coney Island, the elements of Boardwalk will engage the entire family in classic fun with eateries, retail outlets and carnival games. An original, handcrafted carousel -- the first at sea -- will be the centerpiece of this neighborhood. Two rock-climbing walls and the first zip-line at sea will be suspended nine decks above the Boardwalk. AquaTheater, created to offer two unique experiences, will allow guests to swim in the theater's magnificent kidney-shaped pool, relax on sun loungers located on tiered platforms surrounding the pool, and even take Scuba lessons in the afternoon. At night, the venue will deliver a complete sensory experience playing on the element of surprise as audience members witness the area come alive with theatrical performances featuring dramatic acrobatics, synchronized swimming, water ballet, and professional high-diving, as well as elaborate fountain shows synchronized to music and lights.
Royal Caribbean also introduced a series of industry-first loft suites offering expansive ocean views and luxury amenities. The 28 contemporary two-level loft suites will feature vibrant, ocean-inspired colors in a sophisticated and spacious setting. The lofts will feature spectacular views of the ocean with floor-to-ceiling, double-height windows. The signature lofts will round out a new portfolio of 37 categories of accommodation options, many with views unique to Oasis of the Seas, such as Central Park and the Boardwalk. "We are particularly excited about the neighborhood concept, which gives guests compelling choices and the ability to flow seamlessly throughout the ship to meet their individual desires and preferences," said Richard Fain, chairman and CEO, Royal Caribbean Cruises Ltd.
Additions to Royal Promenade, the heart of the ship, will include a mezzanine level that overlooks the main promenade below. The Royal Promenade will be home to a vast array of shopping, dining and entertainment options including the Rising Tide bar, the first moving bar at sea, which will traverse three decks and allow cruisers to enjoy a cocktail as they slowly ascend into Central Park. A focal point will be a giant copper globe sculpture built into the facade above the Globe, and Atlas Pub, which will "crack open" to create a spectacular, surprise element for guests, as it unfurls on hinged hydraulics and becomes a bridge platform for performances. Other options include the Schooner Bar and Champagne Bar; the new Mondo Coffee Bar; Focus, a photo shop and gallery; and the Boleros Latin dance club.
"Royal Caribbean is proud to introduce a number of industry firsts on a level and scale that the world has never seen before," said Adam Goldstein, president and CEO, Royal Caribbean International. "Oasis of the Seas is the ultimate expression of the creativity and imagination found on all of our ships, providing guests with a collection of experiences that will offer an incredible cruise vacation.
When she launches in December 2009, Oasis of the Seas will be the largest and most revolutionary cruise ship in the world. She will span 16 decks, encompass 220,000 gross registered tons (GRT), carry 5,400 guests double occupancy, and feature 2,700 staterooms. Oasis of the Seas will be the first ship to tout the cruise line's new neighborhood concept of seven distinct themed areas, which includes Central Park, Boardwalk, and the Royal Promenade. The ship will sail from her home port of Port Everglades in Fort Lauderdale.
Published on: June 19, 2008 -- advertisement --
Royal Caribbean International introduced its latest amenities planned for its newest ship, Oasis of the Seas. Launching in late 2009, Oasis of the Seas will be the world's largest and most revolutionary ship, with a total capacity of roughly 6,300 passengers (third and fourth berths included). The company, which in April debuted a Central Park running down the center of the ship, yesterday unveiled the Boardwalk, a space for families inspired by the nostalgic seaside piers of yesteryear, plus the first amphitheater at sea, AquaTheater, which will celebrate water with the largest freshwater pool found on a ship offering a full spectrum of activities and performances for guests. Central Park, the Boardwalk and AquaTheater will all be located on one deck, with AquaTheater in the stern. In addition, a new version of the Royal Promenade will allow guests to have a physical connection with the neighborhood above, Central Park, as natural light cascades down from the sky through the Crystal Canopy sculptured glass domes.
Reminiscent of the piers that dot the coast of England and amusement parks such as Coney Island, the elements of Boardwalk will engage the entire family in classic fun with eateries, retail outlets and carnival games. An original, handcrafted carousel -- the first at sea -- will be the centerpiece of this neighborhood. Two rock-climbing walls and the first zip-line at sea will be suspended nine decks above the Boardwalk. AquaTheater, created to offer two unique experiences, will allow guests to swim in the theater's magnificent kidney-shaped pool, relax on sun loungers located on tiered platforms surrounding the pool, and even take Scuba lessons in the afternoon. At night, the venue will deliver a complete sensory experience playing on the element of surprise as audience members witness the area come alive with theatrical performances featuring dramatic acrobatics, synchronized swimming, water ballet, and professional high-diving, as well as elaborate fountain shows synchronized to music and lights.
Royal Caribbean also introduced a series of industry-first loft suites offering expansive ocean views and luxury amenities. The 28 contemporary two-level loft suites will feature vibrant, ocean-inspired colors in a sophisticated and spacious setting. The lofts will feature spectacular views of the ocean with floor-to-ceiling, double-height windows. The signature lofts will round out a new portfolio of 37 categories of accommodation options, many with views unique to Oasis of the Seas, such as Central Park and the Boardwalk. "We are particularly excited about the neighborhood concept, which gives guests compelling choices and the ability to flow seamlessly throughout the ship to meet their individual desires and preferences," said Richard Fain, chairman and CEO, Royal Caribbean Cruises Ltd.
Additions to Royal Promenade, the heart of the ship, will include a mezzanine level that overlooks the main promenade below. The Royal Promenade will be home to a vast array of shopping, dining and entertainment options including the Rising Tide bar, the first moving bar at sea, which will traverse three decks and allow cruisers to enjoy a cocktail as they slowly ascend into Central Park. A focal point will be a giant copper globe sculpture built into the facade above the Globe, and Atlas Pub, which will "crack open" to create a spectacular, surprise element for guests, as it unfurls on hinged hydraulics and becomes a bridge platform for performances. Other options include the Schooner Bar and Champagne Bar; the new Mondo Coffee Bar; Focus, a photo shop and gallery; and the Boleros Latin dance club.
"Royal Caribbean is proud to introduce a number of industry firsts on a level and scale that the world has never seen before," said Adam Goldstein, president and CEO, Royal Caribbean International. "Oasis of the Seas is the ultimate expression of the creativity and imagination found on all of our ships, providing guests with a collection of experiences that will offer an incredible cruise vacation.
When she launches in December 2009, Oasis of the Seas will be the largest and most revolutionary cruise ship in the world. She will span 16 decks, encompass 220,000 gross registered tons (GRT), carry 5,400 guests double occupancy, and feature 2,700 staterooms. Oasis of the Seas will be the first ship to tout the cruise line's new neighborhood concept of seven distinct themed areas, which includes Central Park, Boardwalk, and the Royal Promenade. The ship will sail from her home port of Port Everglades in Fort Lauderdale.
NCL's new nightlife on their F3 ships
From Miami chic and Ibiza style to Las Vegas flair and the luxury of the Rivera, the nightclubs on the new F3 ships will create never-before-experienced nightlife at sea.
There are five new nightlife venues on F3, including the industry’s first true Ice Bar, inspired by the original Ice Bars and Ice Hotels in Scandinavia, it’s the ultimate chill; POSH Beach Club, a first of its kind beach club at sea that offers an exclusive, adults-only setting on the ship’s highest deck; Halo, the Uber Bar, an exclusive private lounge with Mediterranean flare combined with the sizzle of South Beach and the luxury of the Rivera in the ship-within-a-ship villa complex; Bliss Ultra Lounge – hailing the return of the only bowling alley at sea, this hotspot is more than a lounge, it’s simply striking; and Spice H20, our adults-only complex, located at the back of the ship on decks 15 and 16, features a huge screen displaying vibrant video images combined with dynamic music to create a truly unique experience, day or night. With these signature outlets, NCL’s nightlife experience will rival even Vegas’ energy and passion for nighttime entertainment.
Every experience on board will be completely unique. What’s unconventionally extraordinary about these spaces is that they will have multiple uses – sunning, bowling, dining and of course, party playgrounds.
There are five new nightlife venues on F3, including the industry’s first true Ice Bar, inspired by the original Ice Bars and Ice Hotels in Scandinavia, it’s the ultimate chill; POSH Beach Club, a first of its kind beach club at sea that offers an exclusive, adults-only setting on the ship’s highest deck; Halo, the Uber Bar, an exclusive private lounge with Mediterranean flare combined with the sizzle of South Beach and the luxury of the Rivera in the ship-within-a-ship villa complex; Bliss Ultra Lounge – hailing the return of the only bowling alley at sea, this hotspot is more than a lounge, it’s simply striking; and Spice H20, our adults-only complex, located at the back of the ship on decks 15 and 16, features a huge screen displaying vibrant video images combined with dynamic music to create a truly unique experience, day or night. With these signature outlets, NCL’s nightlife experience will rival even Vegas’ energy and passion for nighttime entertainment.
Every experience on board will be completely unique. What’s unconventionally extraordinary about these spaces is that they will have multiple uses – sunning, bowling, dining and of course, party playgrounds.
Saturday, June 14, 2008
Wednesday, May 21, 2008
American to charge for 1st checked bag, cut flights
By DAVID KOENIG, Associated Press Writer
FORT WORTH, Texas - American Airlines will start charging $15 for the first checked bag, cut domestic flights and lay off possibly thousands of workers as it grapples with record-high fuel prices.
American plans to cut domestic flight capacity by 11 percent to 12 percent in the fourth quarter, after the peak summer season is over. That's more than double American's previous plans to cut flying by 4.6 percent in late 2008.
In a further sign of the problems facing the industry, Southwest Airlines Co., the most consistently profitable U.S. carrier, won't earn as much the rest of this year as it did in the same period of 2007, Chief Executive Gary Kelly said.
American, the nation's largest carrier, said Wednesday the fee for the first checked bag starts June 15 and that it would raise other fees for services ranging from reservation help to oversized bags. The other fees will mostly range from $5 to $50 per service, the airline said.
Last month American announced it would join other carriers in charging $25 for second bags checked for some passengers, but it wasn't immediately clear how Wednesday's announcement would affect that.
Its proposed fee for a first checked bag would exempt people who belong to elite levels of its frequent flyer programs, those who bought full-fare tickets and those traveling overseas.
Delta Air Lines Inc. spokeswoman Betsy Talton said the Atlanta-based airline has no current plans to match American's fee for the first checked bag, but is considering all options with oil at $130 per barrel.
Chairman and Chief Executive Gerard J. Arpey said he expects the new or raised fees will raise several hundred million dollars for American, but that was the best estimate he would give.
The changes were being made to adapt to "the current reality of slow economic growth and high oil prices," Arpey said. He said the fees are an effort to get customers to pay for services they want.
Arpey didn't put a figure on the layoffs, but when asked whether he expected the figure to be in the thousands, he said yes.
Arpey said he wants to cut overhead and costs about 7 to 8 percent but declined to say whether layoffs would equal a similar percentage of parent AMR Corp.'s work force of about 90,000.
American Airlines expects to retire 45 to 50 planes, most of them gas-guzzling MD-80 aircraft. Those were the plane grounded for faulty wiring last month. AMR regional airline American Eagle also plans to retire planes.
American said rising oil prices have increased its expected annual fuel costs by nearly $3 billion since the start of the year.
FORT WORTH, Texas - American Airlines will start charging $15 for the first checked bag, cut domestic flights and lay off possibly thousands of workers as it grapples with record-high fuel prices.
American plans to cut domestic flight capacity by 11 percent to 12 percent in the fourth quarter, after the peak summer season is over. That's more than double American's previous plans to cut flying by 4.6 percent in late 2008.
In a further sign of the problems facing the industry, Southwest Airlines Co., the most consistently profitable U.S. carrier, won't earn as much the rest of this year as it did in the same period of 2007, Chief Executive Gary Kelly said.
American, the nation's largest carrier, said Wednesday the fee for the first checked bag starts June 15 and that it would raise other fees for services ranging from reservation help to oversized bags. The other fees will mostly range from $5 to $50 per service, the airline said.
Last month American announced it would join other carriers in charging $25 for second bags checked for some passengers, but it wasn't immediately clear how Wednesday's announcement would affect that.
Its proposed fee for a first checked bag would exempt people who belong to elite levels of its frequent flyer programs, those who bought full-fare tickets and those traveling overseas.
Delta Air Lines Inc. spokeswoman Betsy Talton said the Atlanta-based airline has no current plans to match American's fee for the first checked bag, but is considering all options with oil at $130 per barrel.
Chairman and Chief Executive Gerard J. Arpey said he expects the new or raised fees will raise several hundred million dollars for American, but that was the best estimate he would give.
The changes were being made to adapt to "the current reality of slow economic growth and high oil prices," Arpey said. He said the fees are an effort to get customers to pay for services they want.
Arpey didn't put a figure on the layoffs, but when asked whether he expected the figure to be in the thousands, he said yes.
Arpey said he wants to cut overhead and costs about 7 to 8 percent but declined to say whether layoffs would equal a similar percentage of parent AMR Corp.'s work force of about 90,000.
American Airlines expects to retire 45 to 50 planes, most of them gas-guzzling MD-80 aircraft. Those were the plane grounded for faulty wiring last month. AMR regional airline American Eagle also plans to retire planes.
American said rising oil prices have increased its expected annual fuel costs by nearly $3 billion since the start of the year.
Wednesday, April 16, 2008
Tip of the Day
Words of Wisdom from Agent to Agent
What's Your USP?
A company's USP is its Unique Selling Point - something that makes it different from all other companies of its type. Is there something about your business that is so unique that customers would do business with you based on that one quality alone? If so, you have located your USP and are on the way to better understanding how to build a smart marketing campaign based on that uniqueness.
Fortunately, most travel agencies do indeed have a very valuable asset that distinguishes them from all other retail travel companies or online travel agencies - people. Your travel agency's human resources are not duplicated anywhere else. Somewhere in your personnel - whether you are a 500 person agency or a one person home based business is very likely your Unique Selling Point.
Sit down and list the things that make you as a travel consultant unique. Is it your passion? Is it the number of years you have been in the business? Is it the destinations you have visited? What about your destination specialist training? Perhaps your unique insight into a particular niche market qualifies as a Unique Selling Point.
Once you have determined your USP, distill it down into a few coherent sentences. Continue to work on your USP until you can reduce it to a tag line. Now integrate your USP into all of your marketing collateral - make it a central focal point of your brand. Once you find your USP, hold it out for the world to see and you will have fashioned for yourself a unique positioning in your client's eyes.
What's Your USP?
A company's USP is its Unique Selling Point - something that makes it different from all other companies of its type. Is there something about your business that is so unique that customers would do business with you based on that one quality alone? If so, you have located your USP and are on the way to better understanding how to build a smart marketing campaign based on that uniqueness.
Fortunately, most travel agencies do indeed have a very valuable asset that distinguishes them from all other retail travel companies or online travel agencies - people. Your travel agency's human resources are not duplicated anywhere else. Somewhere in your personnel - whether you are a 500 person agency or a one person home based business is very likely your Unique Selling Point.
Sit down and list the things that make you as a travel consultant unique. Is it your passion? Is it the number of years you have been in the business? Is it the destinations you have visited? What about your destination specialist training? Perhaps your unique insight into a particular niche market qualifies as a Unique Selling Point.
Once you have determined your USP, distill it down into a few coherent sentences. Continue to work on your USP until you can reduce it to a tag line. Now integrate your USP into all of your marketing collateral - make it a central focal point of your brand. Once you find your USP, hold it out for the world to see and you will have fashioned for yourself a unique positioning in your client's eyes.
Wednesday, April 9, 2008
When Airlines Go Belly UP
This is taken from today’s Wall Street Journal.
THE MIDDLE SEAT
By SCOTT MCCARTNEY
When Airlines Fail, Fliers Have Few Protections
Law's Lapse Leaves Carriers With Little Incentive to Honor Tickets From Defunct Rivals
April 8, 2008; Page D1
Airlines have a new attitude toward customers of failed carriers: It's your loss, not ours. With more airlines folding these days, the impact on consumers can be severe.
Passenger carriers are no longer required to honor tickets of failed competitors because Congress let a government protection for travelers expire in 2006. So when Aloha Airgroup Inc., ATA Airlines Inc. and Skybus Airlines Inc. all shut down last week, some airlines, including the nation's two biggest, refused to accept stranded ticket-holders.
That is a big change for consumers. They used to be able to buy tickets on struggling airlines with reasonable expectations that either the airline would keep flying if it went bankrupt, or other airlines would honor tickets for a small fee. Now, consumers need to be far more careful in picking airlines, especially for tickets bought months in advance.
AMR Corp.'s American and UAL Corp.'s United, struggling themselves under high oil prices, said they would accommodate Aloha, ATA and Skybus ticket-holders only if they purchased a new ticket for their travel.
The carriers said they did offer tickets at discounted prices rather than full-fare, last-minute purchase prices. United said it offered a one-way fare of $275 from Honolulu or Maui to Los Angeles with no advance-purchase requirements, for example, and $475 from Honolulu to Chicago. American said it waived advance-purchase requirements so Aloha, ATA and Skybus ticket-holders could get discounted inventory if available.
But the reality is that at least some customers paid very steep prices. The Maui News reported several customers at Maui's airport said they had to pay $900 each for one-way tickets from Maui to Los Angeles on American. A spokesman for American, Tim Wagner, says it is possible there was no advance-purchase inventory left when those customers called.
"We didn't have a code-share relationship of any kind with any of these airlines, so anything we do to offer people a discount is basically out of the 'goodness of our hearts,' " Mr. Wagner said. "Any discount we give is revenue lost, and we won't be getting anything out of their bankruptcies. So in a $100-a-barrel oil environment, anything that any airline does is generous."
Other airlines, including Delta Air Lines Inc., Northwest Airlines Corp., Continental Airlines Inc. and US Airways Group Inc., have been offering standby seats to stranded ticket-holders, but only if travelers pay fees that could run up to $400 or more for round-trip travel with connecting flights.
And those standby offers -- $100 per flight segment -- won't be around very long at all. US Airways limited its offer to flights during the first week after ATA's shutdown. For travel after this Thursday, travelers have to buy new tickets.
Hawaiian Airlines offered free standby service for Aloha ticket-holders -- but only for travel over the first four days after Aloha's March 31 shutdown. Hawaiian, a unit of Hawaiian Holdings Inc., didn't make the same offer to ATA customers, largely because it didn't have any empty seats left to offer. The carrier did add some extra flights for ATA customers, but required the purchase of new tickets. For a San Francisco-Honolulu one-way flight, the fare for ATA refugees was about $320, a spokesman said.
The lack of government safeguards, coupled with more-frequent failures, makes struggling airlines riskier for consumers. Carriers that run out of money are finding no new cash is available to keep flying during a restructuring because of the credit crisis and lack of airline investors. So they have to shut down.
Maxjet Airways, Aloha, ATA and Skybus have all folded. Champion Air, a charter carrier, says it will cease operations in late May. Others may be circling the drain as well.
Congress had protected airline passengers against disruptions such as these shutdowns, but that ended in November 2006, according to the Department of Transportation. Now, a DOT spokesman says, "We encourage other airlines to honor tickets when they can."
That's something airlines have historically done. But when tough times threatened to kill that tradition, Congress wrote it into law. In November 2001, after the Sept. 11 terrorist attacks, Congress required airlines to rebook passengers from failed airlines for a handling fee, which the DOT set at $25 one-way and raised to $50 one-way in 2005. The law also gave consumers 60 days to ride standby at $50 each way.
But after lobbying by airlines, Congress let the requirement expire. Airlines argued they shouldn't have to suffer financially from failed competitors. Carriers that accept tickets from failed airlines can file claims in bankruptcy court for reimbursement, but they rarely collect anything on those tickets. And by protecting passengers from risk, Congress propped up dying airlines, hurting competitors who either had to match fire-sale prices or lose customers.
Travelers who bought tickets on now-failed airlines with credit cards do have some protection under the Fair Credit Billing Act. If the airline doesn't deliver the service you bought, your credit-card company has to refund the ticket purchase -- you must dispute the charge within 60 days. Credit-card companies are prepared for refunds -- they require troubled airlines to maintain cash reserves so there is a pool of money available to cover refunds.
Travelers who bought tickets through code-share arrangements have more options -- the airline that sold the ticket should accommodate you. If you bought a United ticket for travel on its partner Aloha, United will rebook you free (but not if you bought the same flight from Aloha). Southwest Airlines Co. sold tickets for flights actually flown by ATA, its code-sharing partner, and promised to re-accommodate customers holding Southwest tickets on Southwest or other airlines.
The Hawaiian islands took a double hit with the recent shutdowns because both Aloha and ATA fly there from the West Coast. Indeed, some of the airline stinginess in accommodating customers results from the fact that most of the routes where ATA and Aloha overlapped with competitors were on long trips to the islands. With limited seats and long flights, airlines were loath to give seats away cheap to bankrupt-airline customers.
Many travelers will undoubtedly pay more as a result of the collapse of two discounters to Hawaii. The cheapest price offered yesterday for a San Francisco-Honolulu non-stop trip this coming weekend was $1,404 round-trip on United, according to Orbitz.com. For the first weekend in May, the cheapest non-stop price available was $789 round-trip on Hawaiian.
Other carriers could eventually add capacity in those markets -- Hawaiian has already said it will begin flying to Oakland from Honolulu on May 1, jumping in on a route flown by both ATA and Aloha. But prices are likely to remain at least marginally higher.
Storrs Warinner, a retired airline captain from Las Vegas, had ATA tickets to Hawaii for December, and now he isn't sure what to do. He did call his credit-card company and was told the ATA charge would never even appear on his bill. As for replacing the tickets, he had hoped other carriers would step in and offer good deals to build new loyalty, or at least cheaper prices to fill new flights. But so far, prices are high, and no carrier has stepped in to replace ATA's non-stop Las Vegas-Honolulu service.
"I'm torn. I think probably people [airlines] will move into the market, but I don't know if I have guts enough to see what's going to happen," Mr. Warinner said.
THE MIDDLE SEAT
By SCOTT MCCARTNEY
When Airlines Fail, Fliers Have Few Protections
Law's Lapse Leaves Carriers With Little Incentive to Honor Tickets From Defunct Rivals
April 8, 2008; Page D1
Airlines have a new attitude toward customers of failed carriers: It's your loss, not ours. With more airlines folding these days, the impact on consumers can be severe.
Passenger carriers are no longer required to honor tickets of failed competitors because Congress let a government protection for travelers expire in 2006. So when Aloha Airgroup Inc., ATA Airlines Inc. and Skybus Airlines Inc. all shut down last week, some airlines, including the nation's two biggest, refused to accept stranded ticket-holders.
That is a big change for consumers. They used to be able to buy tickets on struggling airlines with reasonable expectations that either the airline would keep flying if it went bankrupt, or other airlines would honor tickets for a small fee. Now, consumers need to be far more careful in picking airlines, especially for tickets bought months in advance.
AMR Corp.'s American and UAL Corp.'s United, struggling themselves under high oil prices, said they would accommodate Aloha, ATA and Skybus ticket-holders only if they purchased a new ticket for their travel.
The carriers said they did offer tickets at discounted prices rather than full-fare, last-minute purchase prices. United said it offered a one-way fare of $275 from Honolulu or Maui to Los Angeles with no advance-purchase requirements, for example, and $475 from Honolulu to Chicago. American said it waived advance-purchase requirements so Aloha, ATA and Skybus ticket-holders could get discounted inventory if available.
But the reality is that at least some customers paid very steep prices. The Maui News reported several customers at Maui's airport said they had to pay $900 each for one-way tickets from Maui to Los Angeles on American. A spokesman for American, Tim Wagner, says it is possible there was no advance-purchase inventory left when those customers called.
"We didn't have a code-share relationship of any kind with any of these airlines, so anything we do to offer people a discount is basically out of the 'goodness of our hearts,' " Mr. Wagner said. "Any discount we give is revenue lost, and we won't be getting anything out of their bankruptcies. So in a $100-a-barrel oil environment, anything that any airline does is generous."
Other airlines, including Delta Air Lines Inc., Northwest Airlines Corp., Continental Airlines Inc. and US Airways Group Inc., have been offering standby seats to stranded ticket-holders, but only if travelers pay fees that could run up to $400 or more for round-trip travel with connecting flights.
And those standby offers -- $100 per flight segment -- won't be around very long at all. US Airways limited its offer to flights during the first week after ATA's shutdown. For travel after this Thursday, travelers have to buy new tickets.
Hawaiian Airlines offered free standby service for Aloha ticket-holders -- but only for travel over the first four days after Aloha's March 31 shutdown. Hawaiian, a unit of Hawaiian Holdings Inc., didn't make the same offer to ATA customers, largely because it didn't have any empty seats left to offer. The carrier did add some extra flights for ATA customers, but required the purchase of new tickets. For a San Francisco-Honolulu one-way flight, the fare for ATA refugees was about $320, a spokesman said.
The lack of government safeguards, coupled with more-frequent failures, makes struggling airlines riskier for consumers. Carriers that run out of money are finding no new cash is available to keep flying during a restructuring because of the credit crisis and lack of airline investors. So they have to shut down.
Maxjet Airways, Aloha, ATA and Skybus have all folded. Champion Air, a charter carrier, says it will cease operations in late May. Others may be circling the drain as well.
Congress had protected airline passengers against disruptions such as these shutdowns, but that ended in November 2006, according to the Department of Transportation. Now, a DOT spokesman says, "We encourage other airlines to honor tickets when they can."
That's something airlines have historically done. But when tough times threatened to kill that tradition, Congress wrote it into law. In November 2001, after the Sept. 11 terrorist attacks, Congress required airlines to rebook passengers from failed airlines for a handling fee, which the DOT set at $25 one-way and raised to $50 one-way in 2005. The law also gave consumers 60 days to ride standby at $50 each way.
But after lobbying by airlines, Congress let the requirement expire. Airlines argued they shouldn't have to suffer financially from failed competitors. Carriers that accept tickets from failed airlines can file claims in bankruptcy court for reimbursement, but they rarely collect anything on those tickets. And by protecting passengers from risk, Congress propped up dying airlines, hurting competitors who either had to match fire-sale prices or lose customers.
Travelers who bought tickets on now-failed airlines with credit cards do have some protection under the Fair Credit Billing Act. If the airline doesn't deliver the service you bought, your credit-card company has to refund the ticket purchase -- you must dispute the charge within 60 days. Credit-card companies are prepared for refunds -- they require troubled airlines to maintain cash reserves so there is a pool of money available to cover refunds.
Travelers who bought tickets through code-share arrangements have more options -- the airline that sold the ticket should accommodate you. If you bought a United ticket for travel on its partner Aloha, United will rebook you free (but not if you bought the same flight from Aloha). Southwest Airlines Co. sold tickets for flights actually flown by ATA, its code-sharing partner, and promised to re-accommodate customers holding Southwest tickets on Southwest or other airlines.
The Hawaiian islands took a double hit with the recent shutdowns because both Aloha and ATA fly there from the West Coast. Indeed, some of the airline stinginess in accommodating customers results from the fact that most of the routes where ATA and Aloha overlapped with competitors were on long trips to the islands. With limited seats and long flights, airlines were loath to give seats away cheap to bankrupt-airline customers.
Many travelers will undoubtedly pay more as a result of the collapse of two discounters to Hawaii. The cheapest price offered yesterday for a San Francisco-Honolulu non-stop trip this coming weekend was $1,404 round-trip on United, according to Orbitz.com. For the first weekend in May, the cheapest non-stop price available was $789 round-trip on Hawaiian.
Other carriers could eventually add capacity in those markets -- Hawaiian has already said it will begin flying to Oakland from Honolulu on May 1, jumping in on a route flown by both ATA and Aloha. But prices are likely to remain at least marginally higher.
Storrs Warinner, a retired airline captain from Las Vegas, had ATA tickets to Hawaii for December, and now he isn't sure what to do. He did call his credit-card company and was told the ATA charge would never even appear on his bill. As for replacing the tickets, he had hoped other carriers would step in and offer good deals to build new loyalty, or at least cheaper prices to fill new flights. But so far, prices are high, and no carrier has stepped in to replace ATA's non-stop Las Vegas-Honolulu service.
"I'm torn. I think probably people [airlines] will move into the market, but I don't know if I have guts enough to see what's going to happen," Mr. Warinner said.
Saturday, April 5, 2008
Egyptian 14 day tour to Egypt with Viking River Cruises
From Marion Klakis:
I booked a very expensive Egyptian 14 day tour to Egypt with Viking River Cruises. I reviewed all the tours to Egypt, but wanted to go with the best.I was very disappointed, I did not consider this trip or the ship to be a 5star tour.The trip was about $11,000. Please have anyone with clients who want to see Egypt to talk to me first. The trip was grueling, up very early (5am), a lot of walking & so many people got sick.My husband got bronchitis, I got Ramses Revenge & pneumonia. Egypt air was terrible. Gave away our reserved seats coming home. It was wonderful to see the sites of Egypt, but the "price" was high. I have been in contact with the powers that be at Viking. Have been waiting 5 weeks to see if they will do anything for me & my clients on the trip. Let me know if I can be of any help to anyone.
Marion Klakis (email: mdk2@optonline.net )
I booked a very expensive Egyptian 14 day tour to Egypt with Viking River Cruises. I reviewed all the tours to Egypt, but wanted to go with the best.I was very disappointed, I did not consider this trip or the ship to be a 5star tour.The trip was about $11,000. Please have anyone with clients who want to see Egypt to talk to me first. The trip was grueling, up very early (5am), a lot of walking & so many people got sick.My husband got bronchitis, I got Ramses Revenge & pneumonia. Egypt air was terrible. Gave away our reserved seats coming home. It was wonderful to see the sites of Egypt, but the "price" was high. I have been in contact with the powers that be at Viking. Have been waiting 5 weeks to see if they will do anything for me & my clients on the trip. Let me know if I can be of any help to anyone.
Marion Klakis (email: mdk2@optonline.net )
Monday, March 31, 2008
Carnival to refund some fuel surcharges
March 31, 2008
Dear Travel Agent:
We wanted to advise you that Carnival Corporation & plc has announced a voluntary refund of the company’s fuel supplement for applicable U.S. bookings that were made prior to November 7, 2007 under an agreement with the Florida Attorney General’s Office. The fuel supplement, announced November 7, 2007, was applied to all U.S. bookings for voyages departing on or after February 1, 2008 for cruises on Carnival Cruise Lines, Costa Cruises, Cunard Line, Holland America Line, Princess Cruises and The Yachts of Seabourn.
The company will now refund the fuel supplement for those guests who were already booked at the time the supplement was announced. Refunds for affected guests will be implemented based on cruise departure date according to the following schedule:
For cruises departing on or prior to April 4, 2008, guests will receive a refund in the same form they used to purchase their cruise;
For cruises departing from April 5, 2008 through June 23, 2008, guests will receive an on-board credit;
For cruises departing on or after June 24, 2008, guests’ bookings will be adjusted to eliminate the fuel supplement.
The fuel supplement remains in effect for all bookings made on or after November 7, 2007. The $5 per person per day fuel supplement applies only to the first and second guests in a stateroom and will not exceed $70 per person per voyage. Also, at the time the fuel supplement was announced, travel agents whose clients had existing reservations were offered $10 per booking in administrative compensation for notifying those clients of the supplement and that compensation will continue to be provided.
We also want to thank you for your continued support for all our brands.
We appreciate your business and look forward to providing your clients with great cruise vacations.
Sincerely,
Jack Anderson
Vice President – Corporate Marketing
Bill Harber
Director of Corporate Marketing
Dear Travel Agent:
We wanted to advise you that Carnival Corporation & plc has announced a voluntary refund of the company’s fuel supplement for applicable U.S. bookings that were made prior to November 7, 2007 under an agreement with the Florida Attorney General’s Office. The fuel supplement, announced November 7, 2007, was applied to all U.S. bookings for voyages departing on or after February 1, 2008 for cruises on Carnival Cruise Lines, Costa Cruises, Cunard Line, Holland America Line, Princess Cruises and The Yachts of Seabourn.
The company will now refund the fuel supplement for those guests who were already booked at the time the supplement was announced. Refunds for affected guests will be implemented based on cruise departure date according to the following schedule:
For cruises departing on or prior to April 4, 2008, guests will receive a refund in the same form they used to purchase their cruise;
For cruises departing from April 5, 2008 through June 23, 2008, guests will receive an on-board credit;
For cruises departing on or after June 24, 2008, guests’ bookings will be adjusted to eliminate the fuel supplement.
The fuel supplement remains in effect for all bookings made on or after November 7, 2007. The $5 per person per day fuel supplement applies only to the first and second guests in a stateroom and will not exceed $70 per person per voyage. Also, at the time the fuel supplement was announced, travel agents whose clients had existing reservations were offered $10 per booking in administrative compensation for notifying those clients of the supplement and that compensation will continue to be provided.
We also want to thank you for your continued support for all our brands.
We appreciate your business and look forward to providing your clients with great cruise vacations.
Sincerely,
Jack Anderson
Vice President – Corporate Marketing
Bill Harber
Director of Corporate Marketing
Aloha Airlines Goes Bankrupt
Aloha Airlines Halts Passenger Service
By AUDREY McAVOY,AP
Posted: 2008-03-31 06:21:02
HONOLULU (March 30) - Aloha Airlines said Sunday it will halt all passenger service after Monday, signaling the end of an airline that has served Hawaii for more than 60 years.
One of Aloha Airlines' last passenger flights takes off at the Honolulu International Airport Sunday. The carrier, which has served Hawaii since 1946, is halting all passenger service after Monday. About 1,900 employees are affected.
Aloha, which filed for bankruptcy for Chapter 11 bankruptcy protection on March 21, was a casualty of fierce competition and rising fuel prices. The airline said it will stop taking reservations for flights after Monday.
"We simply ran out of time to find a qualified buyer or secure continued financing for our passenger business," said Aloha President David Banmiller in a statement. "We had no choice but to take this action."
Aloha has suffered since Phoenix-based Mesa Air Group Inc. launched a new interisland carrier called go! airlines in 2006, triggering a local airfare war.
Banmiller didn't mentioned go! by name in his statement, but did blame the company's demise on rival companies.
"Unfortunately, unfair competition has succeeded in driving us out of business," he said.
Rising fuel prices, which have forced other airlines to raise fares and look for ways to cut expenses, also made it difficult for Aloha to operate.
Aloha said tickets for flights after Monday will not be honored. It said it is working to have United Airlines accommodate passengers with tickets for Aloha's mainland to Hawaii flights. It hopes to seat those with interisland tickets on Hawaiian Airlines.
Aloha has canceled Monday flights from Hawaii to the West Coast and between several cities in California and Nevada. It's last day for interisland travel will be Monday.
Aloha advised passengers who don't want to fly another airline and who want a refund to contact their travel agents or credit card companies. Those who paid by cash or check may file a claim in bankruptcy court.
The shutdown will affect about 1,900 employees. The company said air cargo services are to continue.
A Seattle company on Thursday offered to buy Aloha's cargo operations for an undisclosed amount. But Saltchuk Resources Inc. said it wasn't interested in taking over Aloha's passenger business.
Aloha Airlines was founded in 1946.
By AUDREY McAVOY,AP
Posted: 2008-03-31 06:21:02
HONOLULU (March 30) - Aloha Airlines said Sunday it will halt all passenger service after Monday, signaling the end of an airline that has served Hawaii for more than 60 years.
One of Aloha Airlines' last passenger flights takes off at the Honolulu International Airport Sunday. The carrier, which has served Hawaii since 1946, is halting all passenger service after Monday. About 1,900 employees are affected.
Aloha, which filed for bankruptcy for Chapter 11 bankruptcy protection on March 21, was a casualty of fierce competition and rising fuel prices. The airline said it will stop taking reservations for flights after Monday.
"We simply ran out of time to find a qualified buyer or secure continued financing for our passenger business," said Aloha President David Banmiller in a statement. "We had no choice but to take this action."
Aloha has suffered since Phoenix-based Mesa Air Group Inc. launched a new interisland carrier called go! airlines in 2006, triggering a local airfare war.
Banmiller didn't mentioned go! by name in his statement, but did blame the company's demise on rival companies.
"Unfortunately, unfair competition has succeeded in driving us out of business," he said.
Rising fuel prices, which have forced other airlines to raise fares and look for ways to cut expenses, also made it difficult for Aloha to operate.
Aloha said tickets for flights after Monday will not be honored. It said it is working to have United Airlines accommodate passengers with tickets for Aloha's mainland to Hawaii flights. It hopes to seat those with interisland tickets on Hawaiian Airlines.
Aloha has canceled Monday flights from Hawaii to the West Coast and between several cities in California and Nevada. It's last day for interisland travel will be Monday.
Aloha advised passengers who don't want to fly another airline and who want a refund to contact their travel agents or credit card companies. Those who paid by cash or check may file a claim in bankruptcy court.
The shutdown will affect about 1,900 employees. The company said air cargo services are to continue.
A Seattle company on Thursday offered to buy Aloha's cargo operations for an undisclosed amount. But Saltchuk Resources Inc. said it wasn't interested in taking over Aloha's passenger business.
Aloha Airlines was founded in 1946.
Sunday, March 30, 2008
Carnival's new, more casual dress code for dinner
Is there a dress code for the dining room?
Effective 5/19/2008, this is the new Carnival dress code.
Depending on the length of the cruise, either formal dress or casual resort wear is required in the Dining Room. The dress requirement for children is the same. For those not wanting to dress up, the Lido restaurants are open nightly (with the exception of the last evening of the cruise), and have a casual dress code.
Cruise Casual Dining Dress Code: Gentlemen - Sport slacks, khakis, jeans (no cut-offs), dress shorts (long), collared sport shirts; Ladies - Casual dresses, casual skirts or pants and blouses, summer dresses, Capri pants, dress shorts, jeans (no cut-offs). Not permitted in the dining room during the Cruise Casual dinner for ladies and gentlemen: gym shorts, basketball shorts, beach flip-flops, bathing suit attire, cut-off jeans, and sleeveless shirts for men.
Cruise Elegant Dining Dress Code: Gentlemen - Dress slacks, dress shirts. We also suggest a sport coat. If you wish to wear suits and ties or tuxedos, by all means we invite you to do so. Ladies - Cocktail dresses, pantsuits, elegant skirts and blouses; if you‘d like to show off your evening gowns, that's great too! Not permitted in the dining room during the Cruise Elegant dinner for ladies and gentlemen: shorts, T-shirts, beach flip-flops, bathing suit attire, jeans, cut-off jeans, sleeveless shirts for men, sportswear, and baseball hats.
Effective 5/19/2008, this is the new Carnival dress code.
Depending on the length of the cruise, either formal dress or casual resort wear is required in the Dining Room. The dress requirement for children is the same. For those not wanting to dress up, the Lido restaurants are open nightly (with the exception of the last evening of the cruise), and have a casual dress code.
Cruise Casual Dining Dress Code: Gentlemen - Sport slacks, khakis, jeans (no cut-offs), dress shorts (long), collared sport shirts; Ladies - Casual dresses, casual skirts or pants and blouses, summer dresses, Capri pants, dress shorts, jeans (no cut-offs). Not permitted in the dining room during the Cruise Casual dinner for ladies and gentlemen: gym shorts, basketball shorts, beach flip-flops, bathing suit attire, cut-off jeans, and sleeveless shirts for men.
Cruise Elegant Dining Dress Code: Gentlemen - Dress slacks, dress shirts. We also suggest a sport coat. If you wish to wear suits and ties or tuxedos, by all means we invite you to do so. Ladies - Cocktail dresses, pantsuits, elegant skirts and blouses; if you‘d like to show off your evening gowns, that's great too! Not permitted in the dining room during the Cruise Elegant dinner for ladies and gentlemen: shorts, T-shirts, beach flip-flops, bathing suit attire, jeans, cut-off jeans, sleeveless shirts for men, sportswear, and baseball hats.